Over het werk
As a customer service special projects agent, you will be the main point of contact for customers with regard to special projects within central customer care. You will work full-time, 40 hours per week, in a dynamic environment, collaborating with colleagues both locally and internationally. There are plenty of opportunities for personal development and career advancement. Training and education options are available to help you expand your skills. This is a permanent position, offering long-term security.
You start your working day by reviewing outstanding orders and customer requests. You process orders in the ERP system, maintain contact with customers regarding quotations and deliveries, and coordinate with internal departments such as logistics and sales. The customer service special projects role requires accuracy, as you are responsible for the entire order process, from inquiry to delivery and payment. Throughout the day, you'll resolve issues, think along with customers, and ensure the best possible customer experience.
Would you like to use your talents in an international environment with lots of variety? Then apply directly for the customer service special projects position and make a difference at this inspiring employer!
Wat wij bieden
- Salary starting at € 3.000,- per month, depending on experience
- Annual bonus when targets are achieved
- Option to work partly from home with a laptop and extra budget
- 25 vacation days, travel allowance, and premium-free pension
- Extensive training and development opportunities
- Hbo working and thinking level, with at least 3 years of relevant experience
- Excellent command of German and English, both written and spoken
- Experience with order processing and customer contact is a pre
- Proficient with MS Office (Outlook, Excel, PowerPoint, Word)
- Results-driven and solution-oriented attitude
Your future employer is a leading international company in the promotional products and gifts sector. This organization is known for its open and informal culture, where initiative is valued. You'll join a modern office with a diverse team, where collaboration and customer focus are key.
Within this company, you'll have plenty of room to develop yourself and grow your career. There's a strong focus on work-life balance, and employees benefit from extensive training and development opportunities. The work environment is dynamic, innovative, and dedicated to providing high-quality service to customers worldwide.
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