Sopachem has been a specialized distributor of reagents and scientific instruments for laboratories in the Benelux region for over 50 years. Sopachem emphasizes innovation and continuous growth. For over 40 years, Sopachem has been the specialist supplier of reagents and scientific instruments for laboratories focusing on analytical, medical, pharmaceutical, and biotechnological research in the Benelux. Sopachem supports, maintains, and validates analytical equipment and provides application support. In addition, it conducts market development for the advanced product lines it carries.
Sopachem has three divisions:
- Sopachem Life Sciences
- Sopachem Biobanking
- Sopachem Diagnostics
- Installation & Commissioning: Perform on-site installation and setup of new lab instruments.
- Preventive & Corrective Maintenance: Preventive maintenance, troubleshooting and repair of malfunctioning equipment.
- Diagnosis & Repair: Identify and resolve complex technical issues on a variety of electronic, mechanical, and software-based systems.
- Validation & Qualification: Installation Qualification (IQ) and Operational Qualification (OQ) services for customers in regulated environments.
- Customer Training: Provide clear and effective training to lab personnel on the proper use and basic maintenance of the equipment.
- Documentation: Maintain meticulous records of all service visits, repairs, and installations.
- Customer Relationship Management: Build and maintain strong professional relationships with the customers.
- A technical degree in Electronics, Electromechanics, Biomedical Engineering, or a related field.
- Experience as a Field Service Engineer preferably with laboratory or medical equipment.
- Strong troubleshooting skills with a solid understanding of electronics, mechanics, and fluidics.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Proficiency in English (both written and spoken) is essential for training and technical documentation.
- A competitive salary package.
- A company car, laptop, and mobile phone.
- Comprehensive product and factory training to ensure your success.
- A challenging and rewarding role within a growing and reputable company.
- The opportunity to work with cutting-edge technology in critical industries.
- A supportive team environment with opportunities for professional development.