Product Manager – Front Office Services

Your work environment

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Your role

As Product Manager Front Office Services, you will report functionally to the FMGT Front Office Services Product Area lead and hold ultimate responsibility for the Front office services product.

In this role, you are not only managing the delivery but also functionally leading a group of Product Owners and other contributors across your product group. You are responsible for defining the and driving the Intraday and real time position management product, steering execution, and fostering the development of your team members. You do this in close alignment with your Product Area Lead.

Your key responsibilities

You will align the Product roadmap to Epics and towards FM Front Office objectives, collaborating with relevant stakeholders to steer the delivery. You share a responsibility to improve ING’s performance and identify opportunities to better serve our customers by:

• Translating the business strategy into delivery and ensuring the right priorities.
• Strengthening the “ING way of working” while safeguarding the Orange Code as a role model.
• Managing dependencies and stimulating interaction between people, tribes, products, squads and chapters (within and outside your Product Area).

You will lead the Front Office product across multiple countries, cultures, and time zones. Within the FM/GT Tribe Pricing, our focus is on delivering a differentiated client experience.

As Product Manager, you will steer the Front Office Services Product to provide state-of-the-art, high-quality intraday and real-time position management for Financial Markets and Group Treasury desks globally. This is supported by the unified Pricing platform and an expanding range of products onboarded onto the ING Pricing Architecture (IPA).

IPA offers model-based pricing, intraday and real-time position management, risk figures, reports, and analytical tools—all accessible through a unified portal. You and your teams will be the face and first point of contact for Front Office users in Financial Markets and Group Treasury.

We are looking for

A Product Manager displaying the following behaviours:

• Minimum 8 years of experience working on Product delivery, in Financial Markets
• An inspiring, approachable leader and pioneer of the cross-border culture, displaying the following behaviours
• Ability to work in high pace and demanding Financial Markets environments
• Ability to act as true business partner to Trading and Sales
• Ability to work successfully in multiple countries and cross functional teams, making sure these different cultures and backgrounds will work together as one team
• Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures, and situations
• Ability to empower teams to act autonomously and hold them accountable.
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose
• Strong focus on interaction; you like to connect people, and clear communication is a matter-of-course for you
• Ability to design for simplifying complexity and driving operational excellence.
• Ability to have impact through inspiring and energetic leadership that leads teams through change
• Display influence and impact without being able to see your team face to face on a regular basis
• Act convincing, strong in problem analysis, creative in your solutions and you see giving and receiving constructive feedback as an important condition for working well together
• Ability to understand the complexity of trading products and pricing models, the impact of new and existing regulations and the capability to translate this into a strong and scalable Front Office Services Product Area
• Interact closely with tech organizations, ensuring seamless collaboration and integration of technological solutions

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Furthermore, you have:

• Master’s degree level (or equivalent experience)
• 8+ years’ proven track record as a Product Manager or chief product owner in Intraday and Real time position keeping management in Financial Markets
• 8+ years change delivery experience in Financial Markets
• Expertise in driving and steering multidisciplinary teams (BusDevOps/DataOps)
• Excellent level of English

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

• A salary indication tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING.

Join us and apply today!

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