As Senior Client Partner - strategic accounts, you play a pivotal role in driving growth for Assist Digital Netherlands. You combine commercial acumen with strategic thinking to expand relationships with key clients and open new opportunities in CX, CRM & Automation, Tech & Data.
You act as a trusted advisor to clients and a strategic sparring partner internally, bridging our expertise across CX, tech, and data to help clients realize customer intimacy at scale.
You will have a senior individual contributor role with direct impact on our growth and market position in the Netherlands. You will be part of the Commercial team and report directly to the CCO.
Core responsibilities- Strategic Business Growth
- Develop and execute strategic account plans for key clients, focusing on long-term value creation and joint business growth.
- Build and nurture multi-level relationships across clients, from operational teams to C-suite executives (e.g., CMOs, CDOs, COOs).
- Identify cross-sell and upsell opportunities and translate them into actionable, data-backed proposals.
- Conduct periodic executive business reviews and define shared growth objectives in collaboration with client stakeholders.
- Identify and develop new commercial opportunities within the Dutch, German & UK markets.
- Conduct market and customer analyses to pinpoint emerging needs and translate signals into revenue opportunities before they become briefs.
- Manage the business growth lifecycle, from prospecting and needs assessment to pitch, negotiation, and deal closure of your own leads.
- Collaboration & Proposition
- Collaborate closely with our strategy, design, technology, and data teams to craft tailored solutions that drive measurable impact.
- Actively contribute to positioning and refining the Assist Digital NL proposition in the market, reinforcing our image as the agile alternative to large consultancies.
- Ensure a smooth transition of projects to Delivery and Account Management teams while staying strategically involved in key accounts.
- 7+ years of commercial experience within a digital agency, tech company, or consultancy environment.
- Proven success in growing strategic key accounts and closing mid-market to enterprise deals.
- A strong network in CX, digital transformation, or technology sectors.
- Experience working with CRM systems (e.g., Hubspot, Salesforce) and lead generation tools.
- Trusted advisor presence with the ability to align strategy, technology, and customer experience transformation at C-level.
- Excellent communication and relationship-building skills, fluent in Dutch and English (C1+).
- A strategic and analytical mindset combined with a pragmatic, entrepreneurial 'Business Builder' approach.
- Willingness to travel for client meetings or international collaboration within the Assist Digital Group.
- Full-time position for 40 hours per week.
- Excellent salary based on your experience.
- An uncapped commission scheme.
- Phone, Internet & travel allowance.
- A solid laptop: Macbook.
- A good pension scheme.
- Honestly great coffee and lunch.
You’ll be based in our beautiful (and bright) open-spaced office in Amsterdam-Overamstel. We work in a dynamic and inspiring environment in which we treat each other with respect and kindness. Our organization structure is quite flat and ensures open communication. In addition to a tempting package of employment conditions, career prospects and training opportunities, we offer bootcamps, provide your lunch and have Friday drinks at our massive Assist Digital Bar.
At Assist Digital, we combine CX strategy, technology, and creativity to help organizations grow through better customer experiences. You’ll work alongside an ambitious, multidisciplinary team that thrives on impact, innovation, and collaboration. We’re part of Assist Digital Group, a fast-growing European CX consultancy with over 6,000 specialists across 10+ countries.
Let’s explore greatness together!
Do you have any questions or do you think you do not fit the profile for 100%? See what’s possible and contact Lara Lauinger on +31 (0)20 451 51 51.
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