Process & Internal Control Expert

The HR team at Action is expanding! We are looking for a results-driven HR Process and Internal Control Expert to join the HR Processes & Risk team. In this role, you will develop, strengthen and continuously improve HR processes to support cross-functional and cross-border alignment. Read on and apply quickly!

As an HR Process Specialist and Internal Control Expert, you will report to the Manager HR Process & Risks. You will focus on implementing the improved HR process model, developing clear process documentation, assessing processes in relation to key risks and controls, standardising processes across countries and HR sub-functions, and identifying opportunities for process improvements. Together with process and system owners, you will work on process optimisation and compliance to ensure our HR objectives are achieved.

In short, you will:

• Support the implementation of the new HR process governance structure
• Identify and document key risks and controls within HR processes together with process and/or system owners
• Create and maintain high-quality process documentation
• Review and validate process implementation and execution, and support the identification of bottlenecks and improvements
• Maintain the overall HR control framework
• Follow up on internal and external audit findings within HR and monitor the quarterly risk management cycle
• Act as the primary point of contact for process and/or system owners and experts across all HR teams, including all countries
• Work closely with HR project managers and process experts from other functional domains (e.g. Supply Chain, Finance and Commerce)

The HR Process & Risk team is part of the broader HR Projects, Technology & Processes team. This team delivers various projects, optimises HR systems and ensures that processes are standardised, efficient and continuously improved. Would you like to contribute your ideas to the further professionalisation of our HR organisation? Take Action!

As strong coordination between teams is essential in this role, we expect you to have confident communication skills. You also have a solution-oriented mindset and naturally assess the current environment to identify improvement opportunities. You are proactive, have a sharp eye for detail and work with speed and a strong sense of urgency. In addition, you are energised and self-motivated by working in a highly dynamic, multicultural environment.

Next, you also bring with you:

• Professional and intellectual capabilities at a minimum bachelor’s level
• At least 3 years of experience in process management and/or internal control roles
• Experience with process standards (e.g. APQC frameworks) and continuous improvement methodologies (Lean)
• Experience with process management tools (e.g. Signavio)
• Excellent verbal and written communication skills in English

Surprisingly a lot! From our vibrant home base in the Netherlands, you will have impact across Europe. We currently operate more than 3,300 stores in 14 countries and bring millions of smiles to our customers. And we have ambitious growth plans — for Action and for you. Our growth means new opportunities for you: another role, an exciting innovation project, new skills. You can develop yourself without limits, all within a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost awareness and respect.

Did you know you can also count on us for:

• 24 vacation days and the option to purchase 5 additional days (based on a 38-hour work week)
• An annual bonus between 7.5% and 15% based on personal and company performance
• Flexible working hours and the option to work from home up to 40%, in coordination with your team and manager
• A solid pension plan, collective health insurance, travel allowance and home-working allowance
• Zwaagdijk-Oost is easily accessible without traffic jams and only a 30-minute drive from Amsterdam.

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children’s Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself

We are proud to be an inclusive employer and warmly invite everyone who recognizes themselves in this vacancy to apply. So take action and apply now!

What happens next:

• Response to your application within 14 days (and usually earlier)
• First meeting with the manager and a colleague
• Online assessment to get to know you better
• Second interview with your recruiter, among others
• Welcome to Action…

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.