Customer Success Manager (Dutch speaking)

Ready to change the way organizations work with sensitive data? At Roseman Labs we have built a groundbreaking solution to train and use AI on data that is too sensitive to be shared. Our solution is used by 150+ organisations across National Security, Financial Services and Healthcare to solve real world problems.

Our company is a place where curious and ambitious people thrive. Although we are a young company, we are recognized within the Privacy Tech space for the impact we make. With our Series A funding in place, we are buckling up for fast, international growth.

As we expand, we are looking for a Customer Success Manager who is an executer at heart—someone who loves understanding customer challenges and goes the extra mile to deliver value and societal impact. You will manage projects in a fast-paced environment, build and grow data-sharing consortia, and act as a trusted advisor across diverse topics and disciplines.

• Manage smooth customer onboarding and project delivery in close collaboration with sales and product teams.

• Guide customers in defining success metrics and implementing data-sharing programs.

• Support customers with data analytics use cases and basic troubleshooting in Python.

• Advise on organizational and legal aspects of privacy-preserving data sharing.

• Monitor customer satisfaction and identify opportunities for growth and advocacy.

• Coordinate with internal teams to prioritize product enhancements based on customer feedback.

• Market-conform salary for 32-40 hours/week

• Equity participation & additional benefits.

• Company pension & wga hiaat insurance

• 25 holidays (excl national holidays) + flexible leave policy

• Hybrid teaming, with office located in Utrecht.

• Work on cutting-edge privacy-preserving technology with real-world impact.

• Join a fast-growing scale-up with international ambitions.

• Collaborate with a passionate, multidisciplinary team.

• Enjoy flexibility, autonomy, and opportunities for personal growth.

• Master’s degree and 3–5 years of experience in customer success, project management, or strategy consulting.

• Affinity with data analysis (basic Python skills preferred).

• Experience managing projects with technical and non-technical stakeholders.

• Strong interest in data science and privacy technologies.

• Fluent in Dutch and English.