Process & Systems Analyst

Do you want to play a key role in optimizing processes and systems within our Real Estate department? As a Process & Systems Analyst at Action in Zwaagdijk, you are the expert who ensures structure, standardization, and efficiency. You act as the link between departments, driving further professionalization while having plenty of opportunities to grow yourself.

• Optimize and standardize processes within Real Estate
• Functionally manage our Real Estate systems and safeguard data quality
• Identify and implement process improvements
• Lead and facilitate changes in collaboration with other departments
• Develop and update policies, procedures, and quality standards
• Train and support colleagues in using systems and process changes

In this role, your day begins by reviewing dashboards and alerts to ensure systems are running smoothly. You might start by analyzing data from recent real estate activities—such as store openings or store maintenance data—to identify process inefficiencies or opportunities for automation. Mid-morning, you’ll join cross-functional meetings with IT, Finance, and Real Estate stakeholders to align on system requirements or enhancements, such as improving the pipeline management tool or integrating new reporting features. After lunch, you could be mapping out a new workflow for CAPEX approvals or documenting a process improvement proposal. Toward the end of the day, you’ll update system documentation, prepare insights for leadership, and support users with training or troubleshooting. No two days are the same, and you can see the direct impact of your work.

You start the day with a meeting with your Real Estate colleagues to review ongoing projects. Next, you prepare a system upgrade together with IT. In the afternoon, you discuss with Finance and Store Operations how a process improvement can be rolled out across multiple countries. In between, you provide a training session for users of the Real Estate system. No two days are the same, and you can see the direct impact of your work.

• A role with significant responsibility and room to truly improve processes
• Competitive salary and attractive secondary benefits
• 24 vacation days (based on a full-time contract), with the option to buy additional days
• Pension scheme and travel allowance
• An international environment with plenty of opportunities for development through the Action Academy
• A team where collaboration, growth, and enjoyment go hand in hand

You are passionate about processes and systems and enjoy bringing structure to complex challenges. You work in a structured way, communicate clearly, and know how to engage others in improvements. You bring:

• Bachelor’s degree or higher (HBO+ level)
• At least 5 years of experience in process optimization within retail
• Experience with IWMS systems such as Planon or other Real Estate Facility management software.
• Excellent command of English, both written and spoken; another European language is a plus
• A proactive mindset and strong organizational skills

At Action, we are a fast-growing non-food retailer with more than 2,600 stores across Europe. Our goal is to make everyday life easier and more fun for our customers with affordable products. We offer a dynamic, international work environment where teamwork, growth, and enjoyment are central. Through our Action Academy, you get the chance to learn, develop, and be part of our success. We are also committed to sustainability: lowering prices while improving quality and making our products more environmentally friendly. In this way, we contribute to a better world and make shopping accessible to everyone! And we care about our team. Whether it’s running the Amsterdam Marathon together or celebrating at an Action party with 1,000 colleagues – we know how to keep the spirit alive.

You will join the Real Estate – Projects, Systems & Processes team. Together, you ensure clear processes and systems that form the foundation for Action’s further growth. The team is professional, ambitious, and close-knit, and works closely with colleagues from other disciplines such as IT, Finance, and Store Operations.

Does this vacancy spark your interest and do you want to join Action as our new Process & Systems Specialist? Apply now and take the next step in your career!

What happens after you apply?

• We review your application and contact you shortly.
• First interview with the hiring manager and a colleague.
• An online assessment to get to know you better.
• Second interview: discuss the results and explore the role further.
• If it’s a match – welcome aboard as our new Process & Systems Analyst!

Throughout the process, your recruiter will be your main contact person and available for all your questions.