We are looking for a motivated Technical Sales Support Engineer to join our growing commercial team. You will support the end-to-end customer journey - from first contact to successful onboarding and long-term satisfaction. You will also execute commercial activities that help generate and develop business opportunities.
This position is ideal for early-career professionals with a technical mindset who want to grow into a customer-facing commercial role within the deep-tech sector.
Key Responsibilities Sales Support
- Identify and qualify new prospects in target markets.
- Arrange customer meetings, demonstrations, and sample shipments.
- Ensure timely and accurate responses to inbound inquiries.
- Maintain CRM data, track communications, and support proposal preparation.
Customer Success
- Guide customers through production, delivery, installation, and training phases.
- Coordinate internal teams to ensure smooth execution of customer commitments.
- Organize periodic review meetings and capture actionable customer feedback.
- Help build long-term relationships that drive customer satisfaction and account growth.
Commercial Execution
- Support the execution of ongoing commercial initiatives, campaigns, events, and content.
- Monitor progress of lead development and ensure proper follow-up.
- Contribute to communication materials, presentations, and product messaging.
Required
- Bachelor's degree or higher with a technical focus.
- Clear, professional communication style (written and verbal).
- Self-driven, structured working approach with strong follow-through.
- Interest in developing commercial (sales and customer success) skills.
- Comfortable working with international customers and colleagues.
Preferred
- Experience or internships in semiconductor, battery, nanotechnology, or equipment engineering environments.
- Familiarity with CRM systems, technical documentation, or customer support processes.
- Opportunity to grow within a fast-scaling Dutch deep-tech company.
- Hands-on exposure to cutting-edge spatial ALD technology.
- International customer interactions and travel opportunities (when applicable).
- A collaborative culture with room for initiative and ownership.
- Competitive compensation and benefits in line with Dutch market standards.
Career Development Path As SparkNano grows, you will have multiple progression opportunities based on strengths and interest:
- Sales Engineer, strong focus on technical sales and solution scoping
- Customer Success Manager, lifecycle management and retention leadership
- Expanded role in commercial planning as company needs evolve
- We invest in talent and provide mentorship, product training, and external commercial development when needed.
SparkNano is a high-tech company based in the Netherlands, delivering advanced Spatial ALD solutions for energy applications and next-generation device engineering. Our modular tools empower customers to scale innovation from lab to fab with flexibility, precision, and speed.
SparkNano B.V.SparkNano is an OEM equipment supplier which uses Spatial ALD technology for deposition of high-quality ultrathin layers. We design, manufacture and commercialize Spatial ALD tools that deposit nano-scale thin film materials. We continuously work to support our customers by solving problems related to scarce material use and performance of batteries, electrolysers, fuel cells and displays.
36 - 40 uur per week