Senior CX Leader: Head of Verticals & Customer Experience

A global logistics provider is seeking a Senior Customer Experience Manager in Rotterdam to lead teams focusing on customer satisfaction and operational excellence. The ideal candidate must have significant leadership experience in Ocean Transportation or Supply Chain Management, and a strong network in logistics across North West Europe. This role requires an empathetic leadership style, a structured approach, and the ability to translate company vision into actionable goals. Competitive salary and development opportunities are offered. #J-18808-Ljbffr