Meeting & Events Sales Executive - Clayton Hotel Amsterdam American
Step into a role where exceptional events meet an iconic setting at the historic Clayton Hotel Amsterdam American - an Art Nouveau landmark in the heart of Amsterdam’s bustling Leidseplein.
We’re looking for a proactive, organised, and client-focused Meeting & Events Sales Executive to bring energy, professionalism, and structure to every enquiry and corporate interaction. From intimate board meetings to multi-day conferences and everything in between, you’ll help craft seamless, memorable experiences in one of the city’s most storied hospitality venues.
Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel nestled in one of the most beautiful art nouveau buildings in the Netherlands. Home to the legendary Café Americain and stylish Bar Americain, we serve guests from around the world with a culinary experience that’s as memorable as the setting.
Objective of the Role
As a Meeting & Events Sales Executive, you’ll be at the heart of our hotel’s commercial success, ensuring every meeting, event, and conference is delivered seamlessly, from first enquiry to final billing.
Working closely with the Meeting & Events Sales Manager, you’ll manage day-to-day sales activities, coordinate with internal departments, and deliver exceptional service to clients. Whether it’s a corporate meeting, multi-day conference, or bespoke event, you’ll ensure every detail is accurate, every communication is clear, and every opportunity to delight is maximised.
This is the perfect role for someone who thrives in a fast-paced environment, loves building client relationships, and has a sharp eye for operational detail.
Key Responsibilities
Own the Sales Process
- Handle enquiries promptly and professionally, ensuring details are captured accurately in the Opera Sales & Catering system.
- Maximise sales by upselling catering options, refreshments, and event enhancements.
- Pass new leads daily to the Sales Team and support proactive sales initiatives.
- Maintain up-to-date knowledge of meeting & events packages, promotions, and competitor offerings.
Ensure Flawless Event Coordination
- Prepare accurate function sheets and maintain strong communication with M&E operations.
- Meet and greet organisers, ensuring expectations are aligned and event details are executed perfectly.
- Ensure billing instructions, contracts, and event details match client requirements and hotel standards.
- Keep digital display boards and client information up to date and 100% accurate.
Drive Communication Excellence
- Act as a key link between M&E Sales and M&E Operations, ensuring seamless handovers and consistent standards.
- Provide the Front Office with the tools and information needed to support enquiries outside conference operating times.
- Maintain strong daily communication with all hotel departments.
Support Operational Excellence
- Uphold departmental SOPs and ensure adherence to health, safety, and statutory requirements.
- Maintain client databases, reporting systems, and lead trackers with precision.
- Assist M&E Operations during busy times when needed.
Represent Our Values
- Lead by example in professionalism, appearance, communication, and guest service.
- Offer ideas for improvement and support departmental projects.
- Demonstrate Dalata’s core values: Our People, Our Fairness, Our Service, Our Individuality.
What We’re Looking For:
We’re Looking for a Meeting & Events Sales Executive who brings energy, organisation, and a passion for great service. Here’s what makes a great fit:
- Experience in a meeting & events or sales-focused role (hotel experience is a plus)
- Strong communication and organisational abilities
- A proactive approach to sales, lead generation, and client care
- Ability to work under pressure while maintaining accuracy and professionalism
- Strong attention to detail and ability to manage multiple priorities
- Skills in Opera Sales & Catering (or similar systems) are an advantage
- Fluency in English or Dutch (additional languages are an asset)
- A flexible, team-oriented mindset, with the ability to support operations when needed
If you’re driven, detail-oriented, and excited to be part of a dynamic commercial team — we’d love to hear from you.
What You’ll Get From Us:
At Dalata, we believe great people deserve great rewards. Here’s what you can expect when you join our team:
A Culture That Cares
- A warm, people-first team where you’re valued and supported
- Regular staff events, recognition programmes, and a workplace that feels like home
Real Career Progression
- Access to our Dalata Academy for learning, growth, & career development
- Opportunities to grow your career across our hotels currently in Ireland, the UK, Germany, and the Netherlands
Daily Perks
- Fresh meals during your shift
- Uniform provided
- 50% off food & drinks in all Dalata hotels
- €60 employee room rate across all Dalata-owned properties
- 30% Friends & Family discount on stays
Extra Benefits
- One extra annual leave day for every year you work (up to 5 additional days)
- Travel allowance for commutes over 10km
- Free overnight stay in the hotel after your probation period
- Access to our Employee Assistance Programme
A Culture You Can Grow In:
At Dalata Hotel Group, we don’t just run hotels — we build careers and communities. We bring the heart of hospitality to everything we do: supporting our teams, welcoming our guests, and growing together across countries. As Ireland's largest hotel operator, we see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
You’ll be joining a workplace that values Our People, Our Fairness, Our Service and Our Individuality. Whether you’re on your first day or your fifth year, your ideas, voice, and growth matter here. Our company is a place where you can do great things – individually and as a team. Through our award-winning training programmes and a culture of recognition, we’ll help you reach the next level — and enjoy the journey along the way.
Dalata is a proudly inclusive employer. We celebrate diversity and are committed to creating a workplace where everyone can thrive. If you need any accommodations during the application process, just let us know.
Ready to take your next step? Apply now and show us what you bring to the table!
What We’re Looking For:
We’re Looking for a Meeting & Events Sales Executive who brings energy, organisation, and a passion for great service. Here’s what makes a great fit:
- Experience in a meeting & events or sales-focused role (hotel experience is a plus)
- Strong communication and organisational abilities
- A proactive approach to sales, lead generation, and client care
- Ability to work under pressure while maintaining accuracy and professionalism
- Strong attention to detail and ability to manage multiple priorities
- Skills in Opera Sales & Catering (or similar systems) are an advantage
- Fluency in English or Dutch (additional languages are an asset)
- A flexible, team-oriented mindset, with the ability to support operations when needed
If you’re driven, detail-oriented, and excited to be part of a dynamic commercial team — we’d love to hear from you.