Responsibilities:
- Provide hands-on support for desktops, laptops, printers, and mobile devices
- Troubleshoot hardware, software, and network issues
- Support users with Microsoft 365 applications
- Manage user, group, and computer accounts in Active Directory and Entra ID
- Configure and manage devices using Microsoft Intune
- Assist with basic network tasks (IP configuration, DHCP, VLANs)
- Deliver excellent customer service and communicate clearly with users
- Maintain an organized approach to ticket handling and documentation
- Work on-site at the Amersfoort office
- Minimum 2 years of IT support experience in a corporate environment
- Proficient in English, Dutch is a strong pre
- Knowledge of Windows 10, Windows 11, and macOS
- Strong troubleshooting and problem-solving skills
- Professional appearance and attitude
- Highly organized with attention to detail
- Experience with Microsoft SCCM
- Experience with JAMF MDM
- Familiarity with conferencing and meeting room systems
- Certifications: Microsoft MD-102 (Managing Modern Desktops) or MS-900 (Microsoft 365 Fundamentals)
Salarisomschrijving
€3200 - €3500 monthly
