Who you are
• You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face• Your customer service skills are top notch - you can assess a customer's needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
• You are a total people-person and can strike up a conversation easily
• You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
• You have about 6-month work experience in a high-volume sales or customer service environment
• You are totally cool working in a physically demanding, fast-paced, work environment
• You are comfortable with lifting up to 50 lbs (remember, it isn't continuous lifting and you can get buddy support if you need to!)
A day in your life with us
• Assist customers in the self-planning process or provide accurate designs and detailed layout solutions• Provide visitors with a positive shopping experience by ensuring customer convenience standards in your sales area are met or exceeded
• Ensure merchandise is presented according to IKEA standards and is properly labeled and signed
• Adhere to inventory control procedures
• Train and coach apprentices on product features, services, customer selling skills and technical requirements
• Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
• Assume responsibility for other tasks and projects as they occur
Our team within IKEA
We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
The starting rate for this position is $ 24.50.
P.S. In the IKEA world, this position is officially referred to as: Planner