Join Our Team at Pestana Amsterdam Riverside!
About Us:
The Pestana Hotel Group is the largest multinational group of Portuguese origin in the tourism sector. Present in 16 countries, we manage 12,000 rooms and have a global team of 5,000 professionals, chosen by over 3 million customers annually. Pestana Amsterdam Riverside is a beautiful hotel with 154 rooms and suites, a spa with an indoor swimming pool and sauna, a gym, 10 meeting rooms, and a stunning restaurant and bar. This hotel is your new luxury home in Amsterdam.
What You Will Be Doing:
As the Housekeeping Supervisor, you will work closely with an external cleaning company and manage the department alongside the Housekeeping Manager. Your primary responsibility will be to oversee all housekeeping activities, ensuring that all team members comply with the company’s quality standards. You will ensure that all areas of the hotel are maintained in an orderly and clean manner, ensuring the highest standards of cleanliness and sanitation.
Key Responsibilities:
Provide leadership and direction for all housekeeping activities to ensure the highest levels of cleanliness in both guest rooms and public areas
Maintain a regularly scheduled cleaning program
Inspect guest rooms, public areas, and behind-the-scenes areas to ensure cleanliness
Oversee room mini-bars and tea/coffee facilities
Update room statuses in Opera to ensure the Front Office team has accurate data
Lead, motivate, and foster a positive working atmosphere for the housekeeping team
Ensure housekeeping requests from guests or management are addressed promptly, efficiently, and in a friendly manner
Prepare work schedules, taking each team member's skills into account, while adhering to budgetary guidelines
Log and control lost & found items to ensure they are properly stored and handled
What Is In It For You:
Full-time employment
Competitive salary based on the hospitality employment conditions and your experience
A dynamic and international work environment
Friendly, passionate, and fun colleagues
International growth opportunities within the Pestana Hotel Group
Access to learning and development opportunities through our online courses
1-night guest experience at our hotel, including breakfast
Access to the hotel gym
Team outings
50% discount on bars and restaurants at partner hotels in Amsterdam
If you are still enthusiastic after reading this, we would love to have you as part of our team! Please be creative and share your motivation and CV with us (klik op de solliciteer button)
If you're selected for the first round of interviews, you'll hear from us within 10 days — we can't wait to discover what you’ll bring to the team!
We Want Individuals Who:
Have a minimum of two years’ experience in Housekeeping Supervision in hospitality field or similar industry
Speak English (additional languages are a plus)
Have experience in public contact or customer service positions
Have enthusiastic and positive thinking
Are flexible and adaptable to change