Your Tasks
- Take full ownership of the product, RTL+ in Hungary - this is a senior-level role with strategic, analytical, and executional responsibilities
- Collaborate with internal stakeholders to understand and document business requirements for our streaming product
- Act as the liaison between the stakeholders, other divisions and the external development team to ensure effective communication and understanding of business needs
- Conduct comprehensive analysis of existing business processes and systems, identifying areas for improvement and optimization
- Elicit and document detailed functional requirements, use cases, and user stories, ensuring alignment with business objectives
- Collaborate with the external development team to provide clear and concise specifications, ensuring accurate interpretation and implementation of requirements
- Participate in project planning and estimation, providing input on the feasibility and impact of proposed solutions
- Collaborate with the external development team to define test plans, test cases and participate in user acceptance testing to ensure the quality and reliability of the streaming product
- Analyze and evaluate system issues, troubleshoot problems, and propose effective solutions in collaboration with the development team
- Collaborate with the customer care team to identify common customer pain points and recurring technical issues, proposing solutions and enhancements to improve customer satisfaction and reduce support tickets
- Provide ongoing support to end-users, addressing inquiries, troubleshooting issues, and facilitating system enhancements
- Create and maintain comprehensive documentation for the streaming product, including user manuals, technical guides, and knowledge base articles, ensuring they are accurate, up-to-date, and easily accessible for both internal teams and customers
- Collaborate with cross-functional teams to gather information and insights, ensuring that all product features, functionalities, and updates are properly documented and communicated to relevant stakeholders
- Create extended and multipurpose user journey and provide ideas on improvement
- Carry out market research and competitor analysis
- Stay up-to-date with industry trends, best practices, and emerging technologies related to streaming products and services (e.g. AI)
- Lead the project management efforts for large-scale projects, ensuring successful execution from initiation to closure. Develop and maintain detailed project plans, schedules, and budgets, tracking progress and ensuring alignment with project goals and timelines
- Facilitate regular project status meetings, providing updates on progress, risks, and issues, and ensuring effective communication among all stakeholders
- Identify and manage project risks, and contingency plans to ensure project success
- Prepare and present project reports and presentations to senior management, providing insights and recommendations for strategic decision-making
Your Profile
- 3-5 years of experience working on user facing digital products
- Deep knowledge of product development lifecycles, native mobile, desktop and preferably CTV application development
- Proven experience as an IT Business Analyst/Product Owner/Project Manager, preferably with experience in managing outsourced development projects
- Strong knowledge of business analysis methodologies, tools, and techniques (UML diagrams, BDD/Gherkin)
- Familiarity with streaming technologies, platforms, and industry standards
- Proficiency in documenting functional specifications, including use cases, process flows, and user stories
- Experience working in an agile development environment, utilizing methodologies like Scrum or Kanban
- Excellent analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions
- Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines
- Self-motivated and proactive, with a continuous learning mindset to keep up with evolving industry trends
- Ability to effectively convey complex technical information to both technical and non-technical stakeholders
- Proven track record of successfully navigating and problem-solving in difficult and unstructured environments, demonstrating adaptability, resilience, and the ability to think critically under pressure
- Proficient English knowledge (daily collaboration with international colleagues)
- Excellent communication and problem solving skills - being able to represent and manage the company's business needs to both internal and external partners
- Solution-focused and analytical mindset
About us
Since 1997, RTL Hungary has dominated the Hungarian media market with a portfolio of 12 linear channels (RTL, RTL KETTŐ, RTL HÁROM, RTL Gold, RTL Otthon, Cool, Film+, Sorozat+, Kölyökklub, Sorozatklub, Moziklub, Muzsika Tv), an online magazine (RTL.hu), and non-linear services (RTL+ Light, RTL+ Active, RTL+ Premium). As a growing company seeking new ways and operating models, we believe it is critical that our colleagues are open to new ideas and adapt to the challenges of a changing media environment.
RTL Hungary is a subsidiary of the RTL Group, headquartered in Luxembourg. It has linear TV channels, radio stations, video streaming services, content production, and digital content services in Europe. RTL Group is a subsidiary of the international media conglomerate Bertelsmann.