Configuration Management SME

Configuration Management SME
 

The PwC Technology and Network Information Security (NIS) team at PwC is searching for talented security and technology professionals to build out a new center of excellence in the Netherlands. 

Operating on a local, regional and global scale, Network Information Security (NIS) is responsible for the definition of our security strategy to hands on execution of our global Cyber Readiness Program, moving from predominantly local to centralized services. Global Technology is responsible for driving the adoption and operation of global IT services across the organization.  

If you are seeking an exciting career with the scope to grow your cyber security and technology skills through major change on a global scale, then NIS and PwC Technology will empower you to do so.

In order to execute against the PwC Technology and NIS agenda, the team is structured into the following Pillars:
 

• Chief Technology Risk Office (CTRO)

• Business Change Technology and Security (BCTS)

• Chief Technology Office (CTO)

• Technology and Security Operations (TSO)

• Chief Admin Office (CAO)

• CYBER

• Office of the Chief Information Technology Officer (OCITO)

NIS and PwC Technology are building the first global cyber security and technology function at PwC. Our mission protects 300,000 PwC members across 160 member firms worldwide as well as our global clients.

What does your work look like?

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. 

A career in Global Technology and  Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Managing a large scale, world class Service, Asset, and Configuration Management scope for a global customer base; 

• Demonstrating experience with successfully managing day to day operations and improvement projects for CMDB, Discovery, Integration Reconciliation Engine (IRE), IntegrationHub, Service Graph, IT Asset Management, Data Certification, and ServiceNow platform core functionality (scripting, business rules, UI actions, scheduled jobs, etc); 

• Managing data certification module and schedules for a variety of stakeholders; 

• Implementing Common Services Data Model (CSDM) v3 preferred; 

• Enabling automated processes that enable and improve Security Operations, Front and Back office operations, IT Service Management, IT Business Management, and Governance Risk and Compliance (GRC); 

• Creating solutions that mature and optimize the platform, reduce manual overhead, and drive measurable process improvements for Change, Problem, Incident, Release, Service Availability reporting, Event and Alert automation; 

• Leading an indirect/direct team for process improvement initiatives that enhance data architecture, data quality and data hygiene; 

• Acting as technical lead on global transformational projects within a rapidly changing environment; 

• Owning the enablement of digitization and business process automation on the ServiceNow platform in an enterprise environment; 

• Contributing to mature and robust configuration management plan, procedures and standards; 

• Developing and delivering impactful presentations and written communications; 

• Possessing the ability to provide training or consultation on area of specialization in support of industry leading practices and strategies for the ServiceNow platform, tooling and integrations that optimize the platform and deliver value; 

• Working in and managing ambiguity including dealing effectively with issues that do not always have a process, system or solution in place; 

• Working globally in a high tech environment, including global delivery; and, 

• Displaying abilities as a technical leader, taking initiative and setting priorities independently.

What can we offer you?

We believe in the power of an inclusive culture and we want everyone to feel free to be themselves. We offer access to a PwC global network, where you can exchange knowledge, ideas and questions with other professionals regarding other disciplines. We also offer you:

• Numerous training sessions and courses that contribute to your personal and professional development;

• An appropriate salary and extensive employment conditions, including a well-being budget. This is a personal annual budget of € 1.000 to spend on your health, for example on mindfulness, sport, lifestyle coachings & wellness;

• A fully equipped, ergonomic home office with a second monitor;

• A monthly internet allowance;

• A lease car/car allowance, laptop and iPhone; 

• 30 (or 32) holiday days per year; 

• Hybrid working at the client, at home and at the office;

• The possibility, within standard working hours, of focusing on Corporate Responsibility, various networks, diversity, innovation and/or recruitment along with enjoyable informal activities and social parties.

Apply Now!

Are you enthusiastic? Then let us have your CV, and a cover letter explaining why you're applying and why you're the right person for this position. Click on the red button and apply immediately! If you have any questions about the vacancy, please contact our Recruiter Wesley Jafar

Please note: direct applications only, no recruiters.