- Your tasks
Turn customer insights into meaningful marketing decisions.
Data is at the heart of exceptional customer experiences. Join our Smart Marketing team and help shape data-driven marketing across products such as Mail, Cloud, and Webhosting. Working closely with colleagues from Marketing, CRM, Product Management, and Analytics, you will transform customer insights into impactful initiatives and contribute to improving customer engagement, retention, and marketing effectiveness.
- You analyze campaign and customer data (e.g., using SQL, Tableau, or similar tools), derive actionable insights, and help continuously improve marketing performance.
- You translate business requirements into scalable solutions within our customer profile, CRM, and personalization landscape, enabling effective audience targeting, personalization, and campaign execution.
- You work with business stakeholders to assess and shape data-driven marketing use cases (e.g., lifecycle campaigns, cross-channel retention, and personalization), balancing customer needs, business objectives, and technical feasibility.
- You collaborate with stakeholders across Sales, CRM, and Product Management on segmentation strategies, campaign optimization, and data-driven decision-making.
- You support the annual planning and monthly forecasting processes for our division, working together with Controlling and other stakeholders to ensure transparency and alignment on priorities and targets.
- Your profile
Bring curiosity, analytical thinking, and a passion for data-driven marketing.
Whether through your studies, internships, working student positions, or first professional experience, you have gained exposure to data, analytics, CRM, or marketing topics and are excited to further develop your skills in a collaborative and business-oriented environment.
- You have gained initial experience in data-driven marketing, CRM, analytics, or related projects through internships, university projects, working student positions, or professional roles.
- You are comfortable working with data and tools such as SQL, Tableau, BI tools, Python, or similar technologies and are interested in understanding how data flows across systems.
- You can structure and communicate ideas, requirements, and analytical findings in a clear and understandable way.
- You enjoy collaborating with different stakeholders and working across business, marketing, and technical teams.
- You bring a proactive mindset, strong analytical thinking, and a genuine interest in turning data and insights into meaningful recommendations and improvements.
- Our benefits in detail
Lived corporate culture: Flat hierarchies, a culture of respect and appreciation, signatories of the Diversity Charter, open communication, and no dress code
Wide range of further training: Internal and external training opportunities, LinkedIn Learning, language courses, talent development programs, conferences, and mentoring
Active health care: Wellpass, health days, family & care support services, discounts at fitness centers, mental health first responder, fresh fruit and drinks for free
Mobility: Subsidy for job bike leasing and the job ticket
Flexible working models: Home office options, flexible working hours, and 30 days of vacation with the option for additional unpaid leave
Financial benefits: Corporate benefits, company pension scheme, capital-forming benefits, occupational disability insurance, and various partner discounts
Events: Summer and winter parties, sports tournaments, and team events
We are future. Our services and apps simplify digital life from cloud storage to news and ID management.
You are at home. Your digital passion finds a professional home with us. Your strength makes us stronger, your expertise complements our ideas, your success becomes visible. Together we shape the digital future.
Diversity enriches. Different cultures, nationalities, genders, age groups, sexual orientations and religions as well as people with disabilities - we desire diversity and encourage it. Because only teams that reflect all facets of society offer the best framework conditions for creativity and make a company productive and distinctive. We value diversity and welcome all applications.
Apply now
We look forward to receiving your application, including your salary expectations and the reference number given above. Please use our online application form. If you have any questions about the position or the application process, please send us an email.
1&1 Mail & Media Applications SE
Recruiting & Candidate Management
Brauerstraße 48
D-76135 Karlsruhe
jobs@mail-and-media.com
We are awarded!