We are looking for an experienced Infrastructure, Networking, and Cloud Engineer to support and evolve our global IT landscape. This role requires strong hands-on experience in network infrastructure, cloud services (Azure), and IT system administration. You’ll be part of a collaborative international team, working in complex, multi-vendor environments to ensure secure, high-performing, and resilient operations.
Key Responsibilities
- Operate and administer Azure Cloud services, including virtual machines, networking, and backup/restore.
- Maintain and manage both Windows and Linux operating systems, including patch/update management.
- Administer Active Directory & Entra ID, including DNS, DHCP, and PKI.
- Manage monitoring, alerting, and incident resolution for infrastructure components.
- Configure, deploy, and support network infrastructure (LAN/WAN/Wireless), including:
- Fortinet Firewalls
- Cisco Meraki switches and access points
- Zscaler VPN and cloud security platforms
- Perform updates, patching, and certificate management on network devices.
- Troubleshoot and resolve advanced connectivity issues and perform Root Cause Analysis (RCA).
- Configure and manage Azure Virtual Networks (VNets), subnets, peering, and Network Security Groups (NSGs).
- Manage client VPN platforms using SSL VPN, Fortinet, and Zscaler.
Qualifications
Must-Have Skills
- Strong communication skills and customer orientation.
- Ability to work independently and in international teams.
- Solid expertise in:
- Azure Compute, Storage, Networking services, AAD
- Cisco Meraki: Configuration and management via Meraki Dashboard
- Fortinet: FortiGate firewalls, VPNs, and security policies
- Zscaler: ZIA and ZPA configuration and administration
- Active Directory services (PKI, DHCP, DNS, File & Print)
- Fluent English (spoken and written).
- Location: remote across Mexico or hybrid when based in Guadalajara
Nice-to-Haves
- Advanced skills in Azure Networking: VPN Gateways, Azure Firewall, Load Balancers, Network Watcher.
- Experience with AWS environments.
- Scripting skills: PowerShell, vbscript, cscript.
- ITIL awareness or certification.