Contract type: full-time, unlimited
Entry: At the earliest possible date
Working anywhere. We work where it is most productive. After a successful application process, we offer you the opportunity to work anywhere in Germany. At Telefónica, we rely on a flexible hybrid model that includes the benefits of both remote work and on-site work. You will be assigned to the nearest Telefónica location based on where you live. We will discuss further details with you during the application process.
Who we are
We are O2 Telefónica - with our mobile brands we connect millions of people and offer our customers mobile freedom in the digital world. As a leading telecommunications provider, we are playing a key role in shaping digitisation in Germany. Our approximately 7,400 employees in Germany drive the transformation forward every day - in our own company as well. Telefónica is one of the top employers in Germany and is part of the global telecommunications group Telefónica S.A. with 110,000 committed employees worldwide.
Become part of our unique team and let's make a difference together!
Description of our Department and Team
With the newly founded "Business Solutions" unit of our O2 Telefónica business customer area (B2B), we will offer even more specialized solutions for business customers in the areas of cloud & security (incl.SD-WAN), IoT and private 5G (campus networks).
Our offerings range from standardized products to tailor-made solutions for our customers in the medium-sized and large customer segment. Our focus here is on new, innovative topics and modern approaches, which allow us to interact even more closely with customers and become an integral part of your digital business transformation. As a pioneer in the field of 5G as well as IoT, we are particularly proud to be able to advise, deliver and implement future-oriented solutions.
Join of our innovative "Business Solutions" team to shape the future of our business customers in a tailor-made and resource-saving way through innovative technologies and solutions!
What to expect
- Accompanying the customer throughout the entire life cycle and building long-lasting customer relationships, including active participation in new customers acquisition process, and ensuring highest satisfaction of existing customers
- Analyzing business requirements, identifying risks to delivering flexible, innovative, and cost-effective solutions while ensuring an extraordinary customer experience from first touch point to in-life phase
- Leading customer solution development during entire negotiation and deal-closing process, coordination of different internal and external experts during these phases as well as creating and maintaining solution documentations based on project requirements
- Technical, commercial and product support, incl. review of technical feasibility, creation of business cases of individual solutions/projects, and development of automation strategies and lean, efficient deployment processes
- Management of sales funnel for respective area of expertise in business solutions (Cloud Networking, Cybersecurity, IoT and Campus Networks)
- Supporting the sales area by providing technological expertise to negotiations and formalizing contractual relationships with customers
- Follow-up on customer experience during project execution, as needed
- Follow-up on customer experience after sales phase (including monitoring of customer SLAs), as needed
- Cooperation with other engineers and product managers to develop solution updates and additional features for customer solutions
What you bring
- 8+ years of professional experience in consulting/sales/product management in the required technologies (Cloud Networking, Cybersecurity, IoT and campus networks)
- Experience in operating on decision-making level; initial experience on executive level desirable
- Expertise in business solutions in connection with Cloud Networking, Cybersecurity, IoT and campus networks (Please state clearly in your application/CV if you have experience in one of these fields)
- Excellent understanding of the competitive landscape and capability to clearly articulate Telefónica’s technical and operational differentiation and value proposition against competitors
- Commercial negotiation experience such as opportunity-closing, discount responsibility, small business cases with project profitability
- Openness to innovation, flexibility, solution orientation
- Strong communication skills and expressiveness as well as superb presentation skills
- High customer orientation paired with the ability to work in a team
- Academic background in engineering, technology or comparable
- Professional proficiency of English and German
What we offer
Modern, flexible working environment: You have the opportunity, in agreement with your manager, to work in home office or in the office, with free water, tea or coffee.
Training & Development: Everthing you need for your individual growth. With a personal development plan, learning journeys and the possibility of job rotations, you will reach your goals with us – according to our guiding principle „connect, learn and move2grow".
Financial benefits: A smartphone for business and private use, as well as the possibility to provide for partners, friends and family via a credit balance, is a given. In addition, you benefit from a variety of corporate benefits.
Health: Our "Feel Good" program keeps your body and mind in balance. Among other things, we offer fitness classes, nutritional counseling, and programs to improve workplace ergonomics and work-life balance.
Social engagement: We are also involved in social projects outside of our day-to-day work. You can support social projects through volunteering days / holidays or charity runs.
How to apply and what else you should know
Convince us with your meaningful curriculum vitae as well as corresponding certificates. You do not need a letter of motivation with us. Please note that applications are only possible via our applicant portal and applications by e-mail cannot be considered.
Do you have questions about our application process and are you interested in further information about the position? Please reach out to our Recruiting Team (de-recruiting@telefonica.com).
In case of same qualification, applicants (m/f/d) with severe disability will be preferred. All gender are equally welcome