- Guarantee delivery of exceptional service quality, by overseeing daily operations in compliance with global Porsche standards.
- Plan, monitor and steer service department performance to achieve operational targets.
- Plan and steer activities to maintain a high level of customer satisfaction.
- Plan and conduct After Sales Marketing activities.
- Lead, mentor and motivate a highly skilled After Sales team to foster a professional and performance-driven working culture.
- Profound mananagement/ leadership experience within the automobile After Sales business.
- Customer service oriented mindset.
- Well organized, with an analytic and proactive work approach.
- Proficient in using Microsoft Office applications.
- Fluent in English (written & spoken).