Retail Trade Counter Manager

As a Retail Trade Counter Manager in Warrington, you will oversee the day-to-day running of the retail trade counter within the FMCG industry, making sure customers receive a smooth and reliable service. You will keep the counter organised, manage stock availability and help the Retail department run effectively.

Client Details

Our client is a well-established business operating within the wholesale food sector, supplying customers across hospitality, catering, retail and foodservice. Renowned for its high standards, strong customer relationships and commitment to quality, the business has built an excellent reputation within its market. Operating in a fast-paced environment, the company continues to invest in growth, customer service and operational excellence while providing a supportive and collaborative working culture.

Description

Commercial Performance:

· Take ownership of sales, margin and profitability across three sites in the market.

· Drive sales growth through effective pricing, product availability, merchandising and outstanding customer service.

· Review trading performance and implement action plans to improve commercial results.

· Work with the Commercial team to develop pricing, promotional activity and product assortment.

Operational Excellence:

· Lead the day-to-day operation of the business, ensuring high standards of presentation, hygiene, food safety and customer service.

· Ensure excellent stock availability through effective forecasting, ordering and inventory management.

· Minimise waste and shrinkage through robust stock controls.

· Ensure compliance with company policies, health & safety and all regulatory requirements.

People Leadership:

· Recruit, lead, coach and develop colleagues.

· Create a high-performance culture focused on accountability, teamwork and customer service.

· Plan labour effectively to meet trading requirements while controlling costs.

Financial Management:

· Take ownership of cash handling.

· Monitor KPIs including sales, margin, labour, waste, stock loss and profitability.

· Work with Finance to ensure accurate reporting, forecasting and financial control.

Profile

A successful 'Retail Trade Counter Manager' should have:

· Experience managing a fast-paced retail, wholesale or food business.

· Demonstrable responsibility for sales, profitability and operational performance.

· Strong commercial awareness with the ability to make data-driven decisions.

· Experience leading, coaching and developing high-performing teams.

· Excellent stock management, inventory control and cash management experience.

· Strong analytical skills with the ability to interpret KPIs and implement improvements.

· Excellent planning, organisation and communication skills.

Job Offer

Permanent Retail Trade Counter Manager position in Openshaw
Salary of £45,000 to £55,000, dependent on the level of experience.
Free parking.If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best