This is an exciting opportunity to join a well-established care organisation with a strong reputation for delivering personalised, high-quality support to individuals in their own homes. You will lead a dedicated local team, support branch growth and maintain exceptional standards of care.
What You’ll Do
* Hold CQC Registered Manager status (or be prepared to achieve it)
* Lead daily branch operations to ensure efficient, cost-effective service delivery
* Drive compliance across all regulatory and quality standards
* Monitor branch performance against weekly and monthly KPIs
* Maintain accurate, up-to-date records and documentation
* Manage branch staff including Care Planners and Field Care Supervisors
* Handle and resolve complaints at branch level
* Support recruitment, training, and professional development of staff
* Build and maintain strong relationships with clients and stakeholders
* Present services to prospective clients and support business growth
* Manage key accounts and oversee service quality
* Support effective staff allocation to meet client needs
* Oversee accurate timesheet processing
* Participate in the on-call rota as required
What We’re Looking For
* Experience in managing domiciliary care services (essential)
* Strong knowledge of CQC requirements and care sector regulations
* Exceptional leadership, motivation and people-management skills
* Confident communicator with the ability to promote services effectively
* Excellent organisational skills and strong attention to detail
* Ability to work independently with a positive, solutions-focused approach
* Passion for driving service excellence and continuous improvement
Why Join Us?
* Supportive working environment
* Opportunities for progression, learning and development
* Chance to make a meaningful impact in a growing care organisation
* Be part of a team committed to delivering outstanding care in the community
Salary description
£50000.00 - £50000.00 per year