No experience necessary – full training provided
Working Hours: Monday to Friday, 10:30 am–6:30 pm, with very occasional weekend cover
Our client provides essential transport services for elderly and disabled people across the borough, helping to reduce loneliness and social isolation by ensuring people can access the journeys and services they need.
The Role
This is an excellent opportunity for someone looking to start a career in transport operations, with no previous office, administration or transport experience required.
Working alongside the team and Fleet Supervisor, you will receive full, paid training in all aspects of the role, including booking systems, scheduling, fleet management and safety procedures. The ideal candidate will be reliable, caring, organised and keen to learn.
Key Responsibilities
Supporting the Fleet Supervisor with the day-to-day running of transport operations
Processing and monitoring bookings using scheduling systems
Allocating drivers and distributing daily schedules via Connect Team and text
Maintaining accurate operational records and log sheets
Supervising the safe return of vehicles, drivers and crews at the end of each shift
Responding to customer and driver enquiries by telephone and email
Assisting with fleet management, including arranging vehicle inspections and liaising with garages and suppliers
Preparing daily shift registers, operational paperwork and end-of-day reports
Liaising with Dial-a-Ride regarding schedule changes, cancellations and operational updates
Ensuring safety procedures, vehicle checks and return protocols are followed
Being willing to undertake driver training
Requirements
Essential
A caring and patient approach, with a genuine interest in supporting elderly and disabled people
High levels of accuracy and attention to detail
Good written and verbal English communication skills
A reliable and team-oriented approach
A proactive and flexible attitude, with a willingness to learn
A full UK driving licence
Desirable
A D1 driving licence, although this is not essential, and support may be available to work towards obtaining one
What’s In It For You
£30,000 per annum
23 days’ annual leave plus Bank Holidays
A one-hour lunch break
Full induction and paid, ongoing training
Training in Microsoft Office, booking and scheduling systems, transport health and safety procedures, vehicle checks and operational processes
A supportive team environment with a dedicated mentor
Opportunities to develop and progress within transport operations
Driver training for those interested in developing in this area
A varied, hands-on role where no two days are the same
Application Process
Shortlisted candidates will also be required to complete an application form as part of the recruitment process.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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Salary description
£30000.00 - £30000.00 per year