Location: Jewellery Quarter, Birmingham
Job Type: Full-Time, Permanent (Office Based)
Working Hours: 8.30am - 5pm Monday – Friday
Salary: Basic from £30,000 - £35,000 DOE + Uncapped Commission
Are you a relationship-focused professional who enjoys building strong client partnerships and helping customers achieve their goals?
An exciting opportunity has arisen for a Business Relationship Manager to join a growing and ambitious financial services business based in the heart of Birmingham's Jewellery Quarter. This is a fantastic opportunity to become part of a modern, forward-thinking organisation that is investing in its people, technology and future growth.
You'll be joining a supportive and collaborative team environment, working from an impressive modern office with genuine opportunities for ongoing training, professional development and career progression.
What's on Offer?
Basic salary of £30,000 - £35,000 DOE.
23 days annual leave plus bank holidays.
Company pension.
Ongoing training and professional development.
Clear progression opportunities as the business continues to grow.
Modern offices in Birmingham's Jewellery Quarter.
Supportive and positive team culture.
The Role
As a Business Relationship Manager, you will be responsible for developing and maintaining relationships with clients, understanding their requirements and guiding them through the funding process from initial enquiry through to completion.
You will work closely with internal teams to deliver a first-class customer experience while identifying opportunities to grow existing accounts and generate new business.
Key Responsibilities
Build and maintain strong relationships with new and existing clients.
Manage enquiries and identify suitable funding solutions.
Generate new business opportunities through networking and relationship building.
Support clients throughout the application process.
Liaise with internal teams to ensure a smooth customer journey.
Maintain accurate records using CRM systems.
Deliver exceptional customer service and account management.
About You
Previous experience in Account Management, Business Development or Relationship Management.
Strong communication and interpersonal skills.
A commercial mindset with the ability to build lasting client relationships.
Excellent organisation and attention to detail.
Experience within property, finance, lending or professional services would be advantageous.
Confidence working within a fast-paced office environment.
Good IT skills, including Microsoft Office and CRM systems.
If you're looking for a role where you can genuinely develop your career, work within a fantastic office environment and be part of an ambitious growth journey, we'd love to hear from you
Salary description
£30000.00 - £35000.00 per year