* To highlight service appointments that have had repeat visits to Contract Administrators as and when necessary.
* To make outbound calls confirming next day appointments.
* To ensure all service queries are managed in professional manner by applying proper telephone etiquette in order to satisfy various customer situations.
* To be flexible and help out with other areas when colleagues are busy or absent.
* General office administration including filing, faxing and photocopying.
* Any other duties as and when required in order to meet the needs of the business
Salary description
£12.75 - £12.75 per hour