Team: Supply Chain & HSEQR
Duration: 3 Months (Temporary Assignment)
Hours: 37.5 hours per week, Monday to Friday
Background & Role
We are seeking a temporary HSEQR Coordinator for a 3-month assignment to support a key service function managing regulatory customer enquiries.
Due to an increase in enquiry volumes, additional support is required to help enhance service levels over the coming months. Reporting to the HSEQR Manager, the successful candidate will join a small specialist HSEQR team and play an important role in delivering effective customer support.
Key Responsibilities
Managing a customer service inbox for regulatory enquiries.
Assessing new customer enquiries and assigning them appropriately through the CRM system (Salesforce).
Supporting prompt customer responses and maintaining high service standards.
Working closely with commercial teams and internal colleagues to ensure customer needs are met efficiently.
Providing support across multiple market sectors, including:
Food & Nutrition
Pharmaceutical
Personal Care
Industrial Full training and ongoing support will be provided.
Ideal Candidate
The successful candidate will have:
A professional and customer-focused approach.
Strong attention to detail.
Good working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to work effectively across teams.
Effective organisational and time management skills.
Previous experience within a business function managing regulatory and/or quality requirements would be advantageous. Join us and be a part of something great!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£14.00 - £15.00 per hour