Location: Birmingham
Job Type: Full-time, Permanent
Salary: £35,000 - £40,000 per annum
About the Role
We are seeking an experienced Block Manager to oversee a portfolio of residential properties. The ideal candidate will be responsible for providing comprehensive property management services, ensuring compliance with relevant legal and regulatory standards, and delivering excellent customer service to leaseholders, residents, and client directors.
Key Responsibilities
Portfolio & Operational Management
* Serve as the primary point of contact for leaseholders, residents, clients, and contractors.
* Conduct regular site visits and property inspections to ensure buildings are maintained to high standards.
* Oversee day-to-day repairs, reactive maintenance, and major works projects in line with statutory requirements.
* Manage contractor performance, reviewing service-level agreements and scope of works.
Financial & Budgetary Control
* Prepare, review, and manage annual service charge budgets for properties within the portfolio.
* Monitor expenditure against budgets, approving invoices and managing reserve funds.
* Coordinate end-of-year service charge accounts alongside external accountants.
Compliance & Health & Safety
* Ensure all properties comply with current health, safety, and fire safety regulations.
* Risk assessment implementation and tracking of recommendations (FRA, Water Hygiene, Asbestos, etc.).
* Oversee Section 20 consultation processes for major works and long-term agreements.
Requirements & Qualifications
* Experience: Proven track record in residential block management / leasehold property management.
* Professional Qualifications: IRPM (Institute of Residential Property Management) qualification or RICS accreditation is strongly preferred.
* Legal & Regulatory Knowledge: Strong understanding of Landlord & Tenant Acts, Commonhold & Leasehold Reform Act, Section 20 procedures, and Fire Safety regulations.
* Communication Skills: Excellent written and verbal communication skills, with experience managing client expectations and leading AGMs/EGM meetings.
* Technical Proficiency: Experience using property management software systems.
* Licence: Full UK driving licence and access to a vehicle for site visits.
If you have the relevant experience and this looks like the perfect role for you, please submit your CV straight away
Salary description
£35000.00 - £40000.00 per year