Transport Administrator

Due to an increase in business Senior Salmon are looking for a Transport Administrator to join our clients team on a temp to perm basis

Key Responsibilities:

•Booking customer appointments
•Coordinating and scheduling surveyors and field-based staff
•Planning daily workloads and maximising efficiency of appointments
•Handling customer enquiries and insurance claims
•Managing complaints and resolving customer issues
•Processing documentation and maintaining accurate records
•Updating internal systems and ensuring all customer information is kept up to date
•Liaising with internal departments to ensure work is completed within agreed timeframes

Requirements:
•Minimum 9 months' experience within administration, scheduling, logistics, customer service, or call handling
•Excellent communication and telephone skills
•Strong organisational and planning abilities
•Experience coordinating appointments, routes, workloads, engineers, drivers, surveyors, or field-based teams
•Ability to manage difficult conversations professionally
•Confident using computer systems and managing multiple tasks simultaneously
•Previous experience within route planning, transport planning, dispatch, logistics administration

Working Hours:
•Monday to Friday
•9:00am - 5:00pm
•37.5 hours per week