The role will play a key role in designing intuitive, accessible and visually engaging experiences that improve outcomes for residents, shaping how residents report repairs, book appointments, track progress and engage with services through modern digital channels.
About the role:
Based in London (Hybrid - flexible):
Create exceptional visual design across web and interactive platforms, with a focus on clarity, hierarchy and precision.
Design end-to-end customer journeys and digital experiences across Housing Repairs services.
Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes.
Create user flows, journey maps, wireframes, prototypes and high-fidelity designs.About you:
You will have the following experiences:
Significant experience in visual and interactive design, ideally gained within agency, consultancy or large-scale transformation environments.
A portfolio demonstrating a high level of design craft, commercial understanding and exceptional attention to detail.
Strong understanding of customer-centred design methodologies and service design principles.
Local Authority experience is essential. Housing Repairs experience is highly beneficial.What's on offer:
Salary: £600 per day, inside IR35
Hybrid Working
Contract type: Contract
Hours: 09:00 -17:00 Monday to Friday
How to apply
Once your CV is received, if you are successful, you will be contacted.
Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
About Spencer Clarke Group
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.
When you join us, you will receive:
Access to a wide range of temporary and permanent opportunities
Free DBS checks
Post Placement Aftercare
Loyalty reward scheme and regular competitions for our agency professionals
INDSCGJS
Salary description
£599.00 - £600.00 per day