Role: Area Supervisor – Electrical
Location: Welwyn Garden City
Salary: £44,075 – £47,150 per annum
Employment Type: Full-time, Permanent
Hours: Monday to Friday, 8:00 AM – 5:00 PM
As an Electrical Area Supervisor, you will play a pivotal role in driving technical quality, safety compliance, and operational efficiency across the regional electrical division. Reporting directly to the Electrical Manager, you will serve as a technical mentor to field engineers, act as an NICEIC Qualified Supervisor (QS), and ensure all works align with client specifications, regulatory standards, and internal quality metrics.
This position balances technical governance with field leadership—overseeing daily workflows, conducting site quality audits, delivering structured technical toolbox talks, and acting as a primary escalation point for clients and complex jobs.
Key Responsibilities
Technical Governance & Quality Assurance
Act as an NICEIC Qualified Supervisor (QS), reviewing test documentation, validating electrical certification, and collaborating with the wider technical team.
Carry out structured quality audits, post-work inspections, and Health & Safety checks to agreed volume targets.
Champion internal competency frameworks, auditing engineer skill records and ensuring operatives are strictly deployed within their qualified scope of work.
Deliver the "Technical Section" during monthly Toolbox Talks, cascading the latest industry regulations, company procedural updates, and findings from completed quality checks.
Operational Leadership & Team Mentorship
Provide day-to-day operational management, technical guidance, and coaching to field operatives to consistently achieve agreed weekly completion targets.
Coordinate resources across multiple contracts, resolving logistical delays and on-site bottlenecks promptly.
Formulate and execute corrective action plans on-site where engineers require hands-on technical escalation or complex fault diagnosis.
Assist with the induction, technical onboarding, and continuous training of both new recruits and existing engineers.
Deputise for the Electrical Manager during planned absences and assist with internal investigations (grievance/disciplinary procedures) when required.
Client Management & Service Delivery
Act as a senior technical point of contact for clients, attending site visits to investigate complaints, resolve complex technical issues, and ensure contract KPIs are met or exceeded.
Uphold professional customer service standards across the division, proactively managing client communications and project delivery timelines.
Qualifications & Experience
Required:
City & Guilds 2391 (or 2394/2395) Inspection & Testing.
18th Edition IET Wiring Regulations (BS 7671).
NVQ Level 3 in Electrical Installation (or equivalent recognized apprenticeship).
AM2 Certificate.
Proven track record operating as, or eligible to immediately register as, an NICEIC Qualified Supervisor (QS).
Demonstrable supervisory or lead engineer experience managing field-based operatives.
Valid UK Driving Licence.
How to Apply / Contact
For more information, a confidential discussion, or to submit your CV, please get in touch directly:
Contact: Archie Silvio
Mobile: (phone number removed)
Email: (url removed)
Salary description
£45000.00 - £47000.00 per year