KEY DUTIES
* Handling incoming phone calls and gathering required information.
* Responding to incoming emails and prioritising incidents.
* Proactively logging alerts from our monitoring systems.
* Dealing with IT problems and incidents for a variety of customers and technologies.
CANDIDATE REQUIREMENTS
* Independent skills
* Team work skills
* Organisational skills
* Good written and oral communication skills
* Self-Motivated
Salary description
£25750.00 - £25750.00 per year