16 hours per week (covering 7 days a week, including weekends on a rota basis)
£12.71 per hour
Join our team for a rewarding career move where 98% of staff say they are proud to work for CHSW.
CHSW reserve the right to close this vacancy early if sufficient applications are received, therefore we strongly recommend you apply as soon as possible.
About Us
Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.
Where you will be working
This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community, as a Retail Assistant you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.
The Role
You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week and you will cover a variety of shifts on a rotational basis.
The Successful Candidate
Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team, and alone using your own initiative.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
∎ 33 days (plus bank holidays) holiday entitlement, which increases with service (pro-rata)
∎ enhanced sick pay scheme rising up to 6 months full and 6 months half pay
∎ personal pension scheme with 7% employer contribution
∎ family friendly policies, with enhanced maternity/adoption pay
∎ occupational health, wellbeing and counselling services and employee assistance programme
∎ group life insurance scheme
∎ training and development opportunities
∎ environmental and green agenda
∎ a supportive and inclusive environment
Training
Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.
To find out more about this vacancy, please see the attached job description and person specification.
NOTE: when applying please include a full CV with employment history with education / training information and also upload your supporting statement in addition to your CV (if you have any difficulties with this, please contact us via the website).
Closing date for applications: 04 November 2026 *however please see note above and apply as early as possible. If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today.
Interview Date: Wednesday 11th November 2026
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number (phone number removed)
Why Work For Us?
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
∎ 33 days (plus bank holidays) holiday entitlement, which increases with service
∎ enhanced sick pay scheme rising up to 6 months full and 6 months half pay
∎ personal pension scheme with 7% employer contribution
∎ family friendly policies, with enhanced maternity/adoption pay
∎ occupational health, wellbeing and counselling services and employee assistance programme
∎ group life insurance scheme
∎ training and development opportunities
∎ environmental and green agenda
∎ a supportive and inclusive environment
∎ a chance to make a real difference
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer
Salary description
£12.71 - £12.71 per hour