Our Client is a dynamic and progressive metals and plastic distributor. They are looking for an Outside Account Manager to join their team in Peterborough.
Key responsibilities of the Account Manager:
* Reviews market analysis and determines customer needs, potential volume, pricing schedule.
* Develops accounts sales campaigns.
* Proactively contacts customers and maintains relationships with those who have existing and business development opportunities and/or have had a history of purchasing from our sister company.
* Travel to customer sites to meet with appropriate stakeholders.
* Increase sales and average order size by means of cross-selling, up-selling and value add services such as fabrication, processing, polishing etc.
* Manage customer needs and ensure a high level of customer service.
* Negotiate terms appropriately to close deal.
* Obtains and relates customer, service and inventory data to appropriate Manager.
* Prepares appropriate reports in agreed format and to agreed timescales.
* Work with the Vice President – Europe (Specialty Distribution or Aerospace) and Business Development Manager to help organise global exhibitions.
* Manage and maintain in-house CRM system keeping compressive records of activities.
* Clearly communicate progress against agreed targets – in format agreed.
* Forecast and track key account metrics.
* Assist with challenging customer requests.
* Liaise with internal sales team to ensure customers’ needs are managed appropriately
Key skills of the Account Manager:
* At least 2 years proven account management experience ideally in commercial / aerospace sectors / metals industry
* Tenacious and highly motivated and able to work individually or in a team
* Strong interpersonal skills with the ability to communicate effectively both written and verbal
* Ability to influence key stakeholders at all levels of an organisation
* Strong proficiency in Microsoft Word, Excel, PowerPoint
Salary – up to £40,000 plus company car
Peterborough office - office based when not out visiting customers.
23 days annual leave (plus Bank Holidays) rising to 28 with service
Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
Life assurance after 3 months service
Income protection after 3 months service
Employee Assistance Programme
24hr GP service
Discount portal
Free car parking
Account manager, sales, metal, plastic, commercial, aerospace, account management
Salary description
£40000.00 - £40000.00 per year