You will be a key member of a small People Services Team, working across many aspects of People Services, including recruitment, contracts, and payroll administration, as well as providing administrative support (including note taking) to the People Partner team during employee relations cases.
You will need to be able to think fast and be confident working in a busy environment, dealing with high demand from our internal customers, and be able to provide a high level of customer service.
We’re looking for a level-headed, enthusiastic, and proactive individual, preferably with administrative experience and an interest in People Services (HR). You’ll need to have excellent communication skills and great attention to detail, with a ‘right first-time’ approach to support the delivery of a high-quality People Service.
In addition, you will be required to travel to Service locations to complete disclosure and barring service checks and engage and foster good relations with the wider workforce.
This is a challenging and immensely rewarding position. If you’ve got what it takes, we want you to join us. This is a great opportunity to work in People Services and will suit individuals looking for a sideways move, or seeking to enter People Services for the first time.
Benefits you will receive:
Competitive salary
Flexible working
Generous leave entitlement plus public holidays
Full support for ongoing professional development
On-site gym facilities
Free onsite parking
Access to an emergency services “Blue Light” discount card
Use of our in-house occupational health unit, which includes fitness support
Access to the Service’s 24/7 Employee Assistance Programme
Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire.
Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:
Employers Network for Equality and Inclusion
Department of Works and Pension’s Disability Confident scheme
Asian Fire Service Association (AFSA)
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Safer recruitment practices, including identity, reference, and appropriate criminal record checks, will be applied throughout the recruitment process.
Pension Considerations
Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team.
Sponsorship
Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Closing date: 23:59 28 October 2026
Interview and test date: W/C 9 November 2026
If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is outlined in the person specification for the position you are applying for. The interview may include both behavioural and role-specific questions to assess your suitability. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.
Internal Candidates
If the successful candidate is a current employee within LFRS, the terms of the appointment will be agreed with management, in consultation with the People Team.
Job Objectives
To undertake processes and procedures to ensure the effective delivery of People Services
Provide advice to managers, employees and the wider People Team on the broad range of People Services topics
Manage and progress all aspects of transactional People Services relating to the employee lifecycle, utilising relevant Human Resource Information Systems
Skills Required
Experience of delivering exceptional customer service
Competent in a range of Microsoft Office software
Ability to work in a pressurised environment, where priorities can change
Experience of taking minutes or note taking using a computer during meetings
Ability to communicate at all levels including Senior Management
Salary description
£28153.00 - £31015.00 per year