Branch Coordinator

WSR is recruiting for a Branch Coordinator for our reputable client in Peterborough.

Role Type: Permanent Part Time

Location: Peterborough - Hybrid

Hours: Part-Time 16 hours p/w – Flexible Hybrid working

Salary: £28k pro rata (£14.50 p/h)

Are you passionate about making a genuine difference to the lives of children and families?

We have a fantastic opportunity for a compassionate, enthusiastic and proactive Branch Coordinator to join a dedicated charity supporting families of children with additional needs, disabilities and life-limiting conditions.

This is an incredibly rewarding opportunity for someone who enjoys working with people, building relationships and making a positive impact within their local community.

No two days will be the same! From providing practical and emotional support to families, to organising exciting activities and community events, you'll play an important role in bringing families together and ensuring they have access to the support they need.

Branch Coordinator Key Responsibilities:

Providing practical and emotional support to families navigating the challenges of raising children with additional needs or disabilities.
Organising and coordinating family activities, coffee mornings, community events and outings.
Building strong relationships with families, volunteers and local support organisations.
Working alongside schools, local authorities, social services and other professionals to help families access appropriate support.
Offering guidance and signposting families towards relevant services, including educational support and benefits advice.
Supporting and coordinating a dedicated team of volunteers.
Assisting with community events and fundraising initiatives.
Managing branch administration, maintaining accurate records and ensuring activities run smoothly.
Branch Coordinator Skills, Experience & Qualifications:

We're looking for someone who is naturally caring, approachable and organised, with a genuine passion for supporting children and families.

To be successful, you'll ideally have:

Previous experience supporting families with disabled children, additional needs or within a similar care, education or support environment.
A relevant regulated Level 3 qualification in childcare, Early Years or a related field.
GCSE Maths or English at grade C/4 or above, or equivalent.
Excellent communication and interpersonal skills, with the ability to build trust and positive relationships.
A compassionate, patient and non-judgemental approach when supporting vulnerable families.
Strong organisational skills and the ability to manage a varied workload independently.
Good IT skills, including experience using databases or CRM systems.
An understanding of social media and digital communication.
Access to your own transport, as occasional travel within the community will be required.
Experience working within the charity or voluntary sector, or knowledge of fundraising platforms, would be advantageous.

We would particularly welcome applications from individuals with personal experience of raising or caring for a child with additional needs or disabilities.

Branch Coordinator Benefits:

Hours: 16 hours per week, with flexibility around working patterns.
Location: Milton Keynes – a combination of home working and community-based activities.
Holiday: 28 days annual leave, including bank holidays (pro rata).
Benefits: Pension contributions, health and wellbeing support and reimbursed business travel expenses.
Flexibility: Potential to consider alternative working hours or job-sharing arrangements.

Ready to Make a Difference?

If you're looking for more than just a job and want to be part of something truly meaningful, we'd love to hear from you.

This is your opportunity to use your experience, compassion and enthusiasm to make a real difference to families who need it most.

Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application.

While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available