Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
Working Pattern: The role operates on a 6-week rotating shift pattern:
Week 1: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
Week 2: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
Week 3: Monday 9:00 am–6:00 pm | Tuesday–Thursday 9:00 am–5:30 pm | Friday 9:00 am–5:00 pm
Week 4: Monday–Tuesday 10:00 am–7:00 pm | Wednesday 10:30 am–7:00 pm | Thursday 10:30 am–6:30 pm | Friday 8:30 am–4:30 pm
Week 5: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
Week 6: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
The 6-week shift cycle then repeats.
About Us
Money Expert is an independent comparison company based in Chester, and we’re expanding our team. We’re looking for enthusiastic and driven Sales Agents to join our vibrant call centre.
You’ll be working with warm leads generated by customers who research their energy or broadband options online and request callbacks — no cold calling involved.
Are You a Natural People Person?
If you’re someone who enjoys talking to people, building relationships, and thrives in a target-driven environment, we want to hear from you. We’re looking for confident, outgoing individuals who can engage customers and deliver results.
Previous sales experience is desirable but not essential. We welcome candidates from a range of backgrounds, including hospitality, retail, estate agency, call centres, recruitment, fundraising and customer service. If you have excellent communication skills, enjoy persuading and negotiating, can handle objections and remain resilient in a target-driven environment, we want to hear from you.
Requirements
Essential:
Strong fact-finding and problem-solving skills
Excellent communication skills
Target-driven with a commitment to delivering excellent customer service
Comfortable working in a fast-paced, performance-driven environment
Ability to build strong relationships with customers and colleagues
Motivated, outgoing, and a positive influence on team morale
Understanding of GDPR and maintaining high call quality standards
Strong persuasion, negotiation and objection-handling skills, with the resilience to work towards targets
Desirable
Previous experience in telesales, sales, customer service, outbound calling or a call centre environment
Experience within hospitality, retail, estate agency, recruitment, fundraising or other customer-facing roles
Experience selling energy, broadband, TV, or comparison-based products
The Role
As a Telesales Executive, you will be responsible for contacting potential and existing customers to discuss competitive energy and broadband packages.
Your responsibilities will include:
Speaking with warm leads from customers who have requested information
Understanding customer needs and recommending suitable products and services
Evaluating customer satisfaction with their current provider and suggesting alternatives if needed
Consistently meeting and exceeding set targets and objectives
Responding to customer enquiries and addressing objections
Maintaining a high standard of customer service
What We Offer
Competitive base salary with uncapped commission, plus performance-based increases
Team outings, regular competitions, and spot prizes
Referral bonuses
28 days holiday (including bank holidays), pro rata for part-time, plus an additional day per year of service
Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
Continuous support and training
Company pension plan
Wellness & Wellbeing programme for you and your family
Cycle to work scheme
MEX Rewards
Christmas and New Year shutdown
Additional personalised benefits
On-site parking
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team.
Your data will be handled in line with GDPR
Salary description
£25000.00 - £25000.00 per year