Commercial Delivery Manager

HM61: Commercial Delivery Manager

Location:  Corsham | Hybrid 

Salary: Competitive Day Rate | Contract until 31 Mar 2027

Overview:

First Military Recruitment are currently seeking a Commercial Delivery Manager on behalf of one of our clients.

You will be responsible for establishing, operating and continuously improving a commercial delivery vehicle that enables Defence organisations to access specialist suppliers.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

Lead commercial engagement required to establish contract vehicles.
Coordinate stakeholders involved in approval and launch activities.
Support evaluation and supplier onboarding activities.
Monitor supplier performance.
Maintain governance artefacts.
Escalate issues and risks.
Support contract review activities.
Help customers distinguish between resources, activities, outputs, capability and outcomes, and define measurable user, service or operational outcomes.
Engage colleagues early enough to shape the problem, commercial approach and intended user outcomes.
Challenge resource-based or predetermined-solution requirements where these would constrain value or learning.
Select and justify outcome-based, capacity-based, output-based or resource-based approaches according to uncertainty, maturity and risk.
Design work packages that support discovery, incremental commitment, evolving priorities, proportionate review points and clear exit or break mechanisms.
Define and govern service-points or comparable flexible charging models without using story points, velocity or completed backlog items as contractual performance measures.
Develop reusable work-package templates, outcome measures and commissioning guidance.
Act as primary relationship manager for contracted suppliers.
Facilitate issue resolution.
Monitor contractual performance.
Drive continual improvement.
Produce regular reporting covering: utilisation, spend, customer demand, supplier performance, delivery outcomes and risks and issues.
Skills and Qualifications:

Significant commercial, contract and supplier-management experience.
Experience establishing and operating framework, call-off, managed-service or service-based contracts.
Recent practical experience of identifying, selecting and using commercial frameworks and procurement routes available within Defence, including understanding their scope, call-off mechanisms, approval requirements, constraints and suitability for digital and professional-services requirements.
Mandatory direct and hands-on experience of personally establishing, mobilising and running a comparable contract or commercial vehicle through its operational lifecycle.
The experience must be sufficiently recent to demonstrate current knowledge of Defence commercial practice, frameworks, approvals and market conditions.
Demonstrable experience of designing, commissioning or managing adaptive commercial arrangements for digital or professional services.
Strong commercial understanding of the distinction between resources, activities, outputs, capability and outcomes, with experience working with customer and SMEs to translate problems into measurable outcome-focused work packages.
Experience selecting and applying outcome-based, capacity-based, output-based or resource-based models according to the nature and maturity of the requirement.
Experience enabling priorities and scope to evolve through incremental commitment, review points, break points or comparable mechanisms while maintaining control of cost, risk, quality and value.
Experience of service-points, capacity-based, managed-service or comparable flexible charging models, including controls that prevent them becoming disguised day-rate procurement.
Understanding that service points are commercial units for accessing capability and must not be confused with story points, velocity or evidence of value.
Experience working with technology or digital delivery organisations.
Strong stakeholder-management skills and the ability to influence senior stakeholders.
Strong written and verbal communication skills.
Proactive, with the ability to operate independently with limited direction and manage competing priorities.
Experience producing decision-focused commercial management information and governance reporting.
SC Clearance is essential.
Desirable:

Relevant professional qualification and/or equivalent experience
Recent MOD / Defence background would be an advantage
Location: Corsham | Hybrid

Salary: Competitive Day Rate | Contract until 31 Mar 2027