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Citizens Advice Bureau Southwark

Money Advice Technical Supervisor Caseworker

Citizens Advice Bureau Southwark Southwark
42,799 to 44,733
32 - 40 hour
new


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    Citizens Advice Bureau Southwark

    Money Advice Technical Supervisor Caseworker

    Citizens Advice Bureau Southwark Southwark
    42,799 to 44,733
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £42,799 to £44,733
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Are you an experienced debt advice specialist ready to step into a leadership role

    Do you want to use your expertise to support a team making a real difference in South London

    We are seeking a Money Advice Technical Supervisor to lead the dedicated debt and money advice services in Southwark.

    If this sounds like you, then apply today!

    Position: Money Advice Technical Supervisor Caseworker

    Location: Southwark

    Salary: £42,799 to £44,733 per annum 

    Hours: Full-Time (35 hours per week)

    Contract: Permanent 

    Closing Date: 9.00 am Monday 26 October 2026

    Interview Date: Thursday 29 October 2026    

    About the Role

    In this vital role, you will assist in providing a high-quality money advice service and undertake specialist level money advice casework and supervise a dedicated money advice team.

    There is also the opportunity to act as deputy to the Senior Money Advice Caseworker/Supervisor as and when required.

    Key areas of responsibility include:

    Lead Quality Assurance
    Support the Team
    Manage Complex Cases
    Drive Performance

    About You

    What we are looking for someone with experience of delivering specialist money or debt advice and the ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time. You will be able to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

    About the Organisation

    Join a charity with a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. The team help to sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of clients to bring about positive change through research and campaigns. 

    “Providing free, independent, confidential and impartial advice”

    The charity is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

    Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.

    Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
    Salary description

    £42799.00 - £44733.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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