We are recruiting on behalf of our client for an experienced General Manager to lead a food-led hospitality business incorporating a pub, restaurant, bar, Sunday carvery, accommodation and events.
This is an exciting opportunity for a commercially minded, hands-on hospitality professional who can deliver excellent guest experiences, drive profitability and build a strong, motivated team.
The Role
Reporting to the Group Operations Manager, you will take overall responsibility for the day-to-day running and commercial performance of the business.
Key responsibilities include:
Managing sales, budgets, profit and loss, labour costs, stock and gross profit.
Overseeing pub, restaurant, bar, carvery and accommodation operations.
Maintaining high standards of customer service, food quality, cleanliness and presentation.
Leading, recruiting, training and developing the team, including duty managers and future leaders.
Managing rotas, staffing levels and performance in line with business needs.
Ensuring compliance with licensing, food safety, health and safety and company procedures.
Overseeing room bookings, housekeeping, maintenance and the overall guest experience.
Delivering promotions, events and local business development opportunities.
Monitoring customer feedback, preparing performance reports and implementing improvements.
Working closely with group operations, kitchen, finance and marketing teams to achieve business objectives.
About You
The successful candidate will have:
Proven experience managing a food-led pub, restaurant or similar hospitality venue.
A strong track record of achieving financial targets and controlling costs.
Excellent leadership, communication and team development skills.
Experience managing busy service periods and coordinating front-of-house and kitchen operations.
Strong commercial awareness and confidence using EPOS, rota and booking systems.
A sound understanding of licensing, food safety and operational compliance.
A proactive, hands-on approach with the ability to make decisions and drive improvements.
A valid personal licence.
Experience managing accommodation, Sunday carvery and multiple revenue streams would be advantageous.
The Opportunity
This role offers the chance to take ownership of a varied hospitality operation, develop a high-performing team and make a real impact on business performance.
Salary, contracted hours and additional benefits, including any bonus or live-in accommodation, will be confirmed during the recruitment process.
If you are an ambitious hospitality leader looking for your next challenge, we would love to hear from you
Salary description
£35000.00 - £45000.00 per year