Receptionist

Receptionist

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Leicester City Football Club is committed to safeguarding and promoting the welfare of children and adults at risk of harm, and expects all employees and volunteers to share this commitment.

Kickstart your career Leicester City Football Club as a Receptionist!

Contract Type: Permanent

Hours Per Week: 37.5 Hours

Do you have the drive and passion to make a real impact at Leicester City Football Club?

About The Role & Who We’re Scouting

We’re on the lookout for a passionate and skilled Receptionist to join our squad at Leicester City Football Club. As Receptionist, you’ll play a key role in creating an exceptional first impression of the Club and Training Ground providing professional, welcoming, and customer-focused service to all visitors, players, staff, parents, clients, guests, and external stakeholders.

We’re on the lookout for a passionate Receptionist to join our squad at Leicester City Football Club. As a member of the Reception team, you’ll play a key role in providing a first-class welcome to all stakeholders including LCFC staff, visitors, clients, parents, public and both Academy and First Team players.

Your responsibilities will include greeting and catering all guests, ensuring the highest standard of service is delivered at the various Reception points, while keeping both them and their host updated.

The ideal candidate will have experience in Reception, Customer Services, Events, Hospitality, or Front of House roles, with administrative elements also being key to this role. You will have worked in roles that deliver first-class visitor experience, possessing an awareness of the demands involved in a multi-purpose facility.

You’ll need to be able to communicate to the highest level; to listen, interpret and convey information in a clear and accurate manner, providing timely delivery of information and select the most appropriate method of communication. Processing information and working to deadlines with excellent attention to detail is key, and we’re looking for someone who thrives in a dynamic and fast-paced environment.

Due to the remote location and lack of reliable public transport, a driving licence is required.

You’ll need to be flexible and well organised with the ability to multi-task and perform well under pressure, demonstrating honesty, integrity, reliability and confidentiality at all times. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!

If you think your experience and skills match and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

Benefits Package

Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!

One City. One Club. One Leicester.

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights