IT Support Engineer - Training Course

About the opportunity

Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.

Course Details

* Duration: 13 weeks

* Format: Online, practical workshops

* Schedule: Monday-Thursday, 6-9pm

* Qualification: CompTIA Tech+ certification

What you’ll learn

* Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.

* Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.

* Device Configuration: Configure and integrate desktop and mobile devices.

* Network Support: Set up and maintain secure networks.

* IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.

Career Pathway

* Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.

* Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.

Price: £0

* This is a fully government-funded course - there are no fees to pay.

To be eligible, you must:

* Live in the West Midlands.

* Be aged 19 or over.

* Earn below the gross annual wage cap of £34,194.

* Not currently be undertaking other government-funded training.

* Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is