Purpose of the Role:
This role combines BAU and project work, providing third-line IT support to internal and external customers. The postholder will manage and own incidents through to successful resolution, ensuring timely service delivery. They will work independently towards agreed objectives, manage their own workload and act as the lead technical specialist within their area of expertise.
Key Responsibilities:
Configure, manage, and troubleshoot VMware virtualisation environments.
Support the deployment, administration, and lifecycle management of VMware Cloud Foundation (VCF 9).
Administer and maintain Nutanix infrastructure and associated platforms.
Implement and support hyperconverged infrastructure solutions.
Monitor system performance, capacity, availability and infrastructure health.
Support infrastructure upgrades, migrations, incident resolution, and root-cause analysis.
Maintain technical documentation and provide knowledge transfer to internal teams.Essential Skills:
Strong hands-on experience with VMware and VCF 9.
Practical experience with Nutanix and hyperconverged infrastructure.
Knowledge of virtualisation, storage and infrastructure networking.
Experience in infrastructure troubleshooting, upgrades and resilience management
Salary description
£370.00 - £390.00 per day