Key Responsibilities to include:
* Prepare, issue and process invoices for all service and repair work
* Check job cards, technician reports and purchase orders for accuracy
* Maintain up‑to‑date customer records, service logs and system data
* Liaise with workshop teams, service advisors and customers to resolve queries
* Support Credit Control with outstanding payments and invoice discrepancies
* Produce daily, weekly and monthly invoicing and service performance reports
* Schedule service appointments and assist with workshop diary coordination
* Handle incoming calls, emails and customer enquiries professionally
* Provide general administrative support including filing, document control and data entry
A successful candidate you will bring proven experience in invoicing or service administration, ideally within an automotive or technical environment, along with exceptional attention to detail and strong numerical accuracy. You’re a confident communicator with a professional telephone manner, able to work independently, prioritise effectively and manage multiple tasks in a fast‑paced service department.
Comfortable using Microsoft Office and can quickly adapt to DMS or CRM systems such as Kerridge/Autoline. Above all, you’re proactive, organised and committed to delivering high‑quality customer service while supporting the smooth running of workshop and invoicing operations.
In return the company offers a competitive salary + company benefits package with training and development opportunities within a supportive team environment and long‑term progression within a respected automotive business.Hours: Full‑time, 8‑hour shifts (flexible start between 6:30am – 9:30am)
Salary description
£28000.00 - £35000.00 per year