Parts Advisor

Parts Advisor - Stevenage| Competitive Salary, 32 Days' Holiday & Excellent Benefits

Looking for your next step as a Parts Advisor? Join a busy, customer-focused team where you can put your parts knowledge, customer service skills and sales experience to good use, with a competitive package and excellent annual leave.

We're recruiting for a Parts Advisor in Stevenage to support customers and technicians with parts enquiries, process orders and ensure a smooth, efficient service. Whether your background is in agricultural, construction, horticultural or motor trade parts, this is an opportunity to develop your product knowledge and build a long-term career within an established business.

Why apply for this Parts Advisor role?

You'll benefit from a package designed to support you both at work and beyond:

32 days' annual leave, including bank holidays
Company sick pay scheme
Workplace pension
Employee referral bonus scheme
Winter flu jab service
Discount on car tyres
Staff discounts in country stores
Death in service cover worth twice your salary
Overtime paid at time and a half after completing 39 hours Monday to Friday
Permanent, full-time position with opportunities to develop your parts knowledgeKey Responsibilities:

As a Parts Advisor, you'll help keep day-to-day operations running smoothly by supporting customers and technicians with their parts requirements. You'll provide friendly, professional service while ensuring orders are processed accurately and enquiries are handled efficiently.

Respond to parts enquiries face to face, over the telephone and by email
Process customer orders and arrange the dispatch of parts
Support technicians and customers with product information and availability
Provide accurate information about products and services
Assist with sales and work towards relevant targets
Handle cash and card payments accurately where required
Maintain high standards of customer service and professionalism
Work collaboratively with colleagues while using your own initiative when neededWhat we're looking for:

You'll be confident dealing with customers, comfortable working in a busy environment and keen to develop your knowledge of parts and products.

Good communication and interpersonal skills
Knowledge of agricultural, construction, horticultural or motor trade parts would be advantageous
Customer service experience, ideally within a retail or showroom environment
A good understanding of sales and customer requirements
Confident using computers, email and the internet
Strong numeracy, literacy and attention to detail
The ability to remain organised and professional during busy periods
A team-focused approach, with the confidence to work independently
A proactive attitude, with an interest in sales and achieving targets
A smart, presentable appearance and a professional manner

If you're looking for a Parts Advisor role in Stevenage where you can use your customer service skills, develop your product knowledge and enjoy a strong benefits package, we'd love to hear from you.

Apply now to take the next step in your career!

Job Number │ 49177 INDPLANT

Location │ Stevenage
Role │ Parts Advisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy