Logistics Coordinator

PSM Recruitment are excited to be recruiting for a Logistics Coordinator to join a leading time-critical logistics specialist based in Dover.

As a Logistics Coordinator, you will be responsible for planning and managing time-critical logistics solutions throughout Europe and worldwide, working within strict timeframe's and ensuring schedules and deadlines are met. The role will focus on air freight, air charter and on-board courier solutions, providing bespoke transport solutions to meet individual client requirements.

Key Responsibilities:

* Plan and manage time-critical international logistics solutions

* Provide bespoke transport solutions to meet client requirements

* Liaise with international air freight agents, airlines and brokers to source effective transport solutions and agree costs

* Create AWB documentation and cargo manifests

* Arrange VAT and duty collection where required

* Ensure compliance with customs formalities and AEO standards

* Provide pre-alerts to customs agents and clients, including supervision of T1 creation and document closure

* Understand and apply shipping Incoterms

* Calculate air freight rates and chargeable weight conversions

* Monitor shipments throughout the transport process, ensuring schedules and agreed milestones are met

* Keep clients informed of shipment progress and provide updates where required

* Identify and escalate transport delays or issues to the Team Leader

* Understand the risks associated with individual shipments and take appropriate steps to mitigate them

* Support air charter, air freight and on-board courier solutions

* Ensure non-conformances are recorded and escalated in line with ISO 9001 procedures

* Accurately monitor and update the company's transport management system

* Handle incoming calls professionally and respond promptly to enquiries

Candidate Requirements :

* Experience within air logistics / air freight is desirable not essential

* Strong organisational and time-management skills

* Ability to work accurately and effectively within strict timeframes

* Excellent communication and customer service skills

* Ability to prioritise and manage multiple time-critical shipments

* Good understanding of international transport and customs procedures

* Confident working within a fast-paced logistics environment

Day Shift Pattern: Monday – Friday, 9-hour rotational shifts between 7am - 7pm

Competitive Salary and Benefits

This is a fantastic opportunity to join a well-established and successful global logistics business, offering the chance to develop your career within the time-critical logistics sector.

If you have the relevant logistics experience and are looking for your next opportunity, please submit your up-to-date CV today