Location: North West London, NW3
Salary: £35k - £40k Depending on experience
Hours: Monday–Thursday: 9:00am–6:00pm. Friday: 9:00am–5:30pm
Responsibilities:
Our client, a well-established London-wide independent estate agent, is looking for an experienced Property Manager to manage a portfolio of approximately 150 properties from their head office in North West London.
Duties and responsibilities:
* Managing a property portfolio and ensuring landlords and tenants receive a high level of service.
* Liaising with branches to ensure properties are ready for move-in.
* Agreeing and managing landlord float funds for property-related invoices.
* Dealing promptly with routine and emergency maintenance issues, liaising with contractors, landlords, block managers and developers where required.
* Responding promptly and effectively to internal and external complaints.
* Processing and authorising contractor invoices and requesting additional funds from landlords where necessary.
* Ensuring effective communication between the company, landlords and tenants.
* Dealing with insurance claims, including liaising with block managers, loss adjusters and contractors and arranging estimates.
* Inspecting properties, submitting reports to landlords and following up on any works or requirements.
* Reviewing check-out reports, quantifying deposit deductions and liaising with landlords and tenants to negotiate agreements.
* Maintaining clear communication between Property Management, Lettings, Accounts and overseas offices.
* Ensuring ARLA Propertymark guidelines are followed.
Property Manager Specification:
* Ideally ARLA Propertymark qualified to Level 3, although this is not essential.
* Minimum 4 years' experience in a similar property management role.
* Experience dealing with maintenance issues, inspections, deposits and the Tenancy Deposit Scheme.
* Basic knowledge of heating and hot water systems, plumbing and electrical matters.
* Strong knowledge of Microsoft Word, Excel and Outlook.
* A strong focus on customer service and delivering the right results.
Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding
Salary description
£35000.00 - £40000.00 per year