Career Coach | Employability Advisor | Employment Support Officer
Location: Carlisle
Salary: £27,000
Contract: Permanent, Full-Time
Role Overview
Are you passionate about helping people achieve their goals and build a better future?
We are recruiting a proactive and supportive Employment Advisor to help people overcome barriers, develop confidence and move into sustainable employment.
This role would suit somebody from an employability background, but we are equally interested in hearing from candidates working in recruitment, sales, customer service, social care, housing, youth work, education, retail management, hospitality or community support roles who have strong communication skills and enjoy working with people.
As an Employment Advisor, you will provide tailored one-to-one support to individuals seeking employment, helping them identify opportunities, develop job-search skills and achieve positive outcomes.
This is a rewarding opportunity for somebody looking to make a genuine difference while building a long-term career within employability and employment support.
Key Responsibilities
Participant Engagement & Support
Manage a caseload of participants and provide personalised employment support
Build positive, trusting relationships with individuals from a variety of backgrounds
Carry out assessments to identify strengths, goals and support needs
Develop tailored action plans that support progression into employment
Motivate participants to remain engaged and focused on achieving their goals Employability & Career Support
Support participants with:
CV development
Job searching
Application forms
Interview preparation
Career planning
Confidence building
Help individuals identify and overcome barriers to employment
Support progression into sustainable employment, training or further education Employer Engagement
Build relationships with local employers and recruitment partners
Match participants to suitable vacancies and opportunities
Promote local labour market opportunities
Support employers throughout the recruitment process
Encourage sustainable employment outcomes Partnership & Community Working
Work collaboratively with training providers, support agencies and community partners
Signpost participants to relevant services when additional support is required
Contribute to local partnership activity and community engagement initiatives
Develop knowledge of local support provision and labour market opportunities Performance & Compliance
Maintain accurate participant records and systems
Work towards agreed performance and service targets
Produce reports and maintain administration to required standards
Ensure compliance with safeguarding, quality and data protection requirements
Essential Criteria
Good standard of education including English and Maths to GCSE level or equivalent
Strong communication and interpersonal skills
Ability to build rapport and establish positive relationships
Experience working towards targets, objectives or service standards
Experience using IT systems including Microsoft Office applications
Ability to work independently and manage priorities effectively
Ability to work within a fast-paced, changing environment
Professional, patient and customer-focused approach
Transferable Skills Welcome
We welcome applications from candidates with experience in:
Recruitment
Customer Service
Sales
Retail Management
Hospitality Management
Housing
Social Care
Community Support
Youth Work
Probation
Education & Training
Account Management
Advice & Guidance
Healthcare Support No previous employability experience is required if you can demonstrate strong people skills, resilience and a passion for helping others succeed.
Desirable Criteria
Information, Advice & Guidance Level 3 or equivalent qualification
Experience within employability, welfare-to-work or employment programmes
Experience working with employers and jobseekers
Knowledge of local labour market opportunities
Experience achieving performance targets and outcomes
Full UK Driving Licence and access to a vehicle
How to Apply
For more information or to apply for the Employment Advisor role, please contact:
Robert Rowe (phone number removed) (url removed)
Salary description
£27000.00 - £27000.00 per year
