£50,000 - £60,000 + 36 Days Holiday + Private Medical Insurance + Pension + More Benefits
Crawley - Hybrid (3 days per week)
Are you a customer-focused engineer with strong Windows/Linux troubleshooting skills who wants to work at the forefront of gaming platform integration, helping global customers bring innovative products to market while developing tools, software solutions and integration technologies?
This is an exciting opportunity to join a growing customer engineering team supporting the adoption of advanced gaming platforms across EMEA and international markets. You'll work directly with customers throughout evaluation, onboarding, integration and production readiness phases, helping them overcome technical challenges and accelerate deployment.
The position offers a varied mix of customer engagement, technical problem solving and software enablement. You'll investigate complex issues across hardware, operating systems and software environments while collaborating closely with engineering, product and commercial teams.
Alongside customer integration activities, you'll contribute to integration tools, scripts, OS images, documentation and best-practice resources that improve platform adoption and customer experience at scale.
This role is ideal for a hands-on engineer who enjoys customer interaction, technical troubleshooting, continual improvement and cross-functional collaboration within an international technology environment.
The Role:
Support customer evaluation, onboarding, integration and production readiness activities
Troubleshoot complex hardware, software and operating system issues
Deliver technical workshops, demonstrations and onboarding sessions
Develop and maintain integration tools, scripts and example applications
Create technical documentation and provide feedback to product and engineering teams
Occasional travel to customers, internal sites and industry eventsThe Person:
Experience in a customer-facing technical engineering role
Strong Windows and/or Linux troubleshooting skills
Background in hardware/software integration, embedded systems or industrial PCs
Knowledge of programming or scripting languages such as C, C++, C#, Rust or Python
Excellent communication skills with technical and non-technical stakeholdersReference number:BBBH(phone number removed)
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates
Salary description
£50000.00 - £60000.00 per year