Are you passionate about helping people overcome challenges and build brighter futures? Do you have the resilience, empathy and determination to support individuals through some of the most important transitions in their lives?
As an Accommodation Support Officer, you'll play a vital role in helping individuals access and sustain suitable accommodation, supporting them to overcome barriers and move towards greater stability and independence. Managing a caseload of adult males both in custody and living within the community, you'll work closely with probation practitioners and partner organisations to assess individual needs, develop tailored support plans and deliver practical interventions that create long-term positive outcomes.
This is far more than a housing role. Every day you'll have the opportunity to build trust, provide guidance and help individuals navigate complex challenges. Whether that's securing accommodation, liaising with housing providers, helping someone understand their options, or empowering them to take the next step forward, your support will have a real and lasting impact.
We're looking for motivated and compassionate individuals who enjoy working with people and making a positive difference. Strong communication, organisational and relationship-building skills are essential, along with the ability to manage a caseload and maintain accurate records. Experience in housing, homelessness, criminal justice, social care, mental health, education or other people-focused environments would be beneficial; however, transferable skills, relevant lived experience and a genuine commitment to helping others achieve positive change are equally valued.
This is a challenging yet incredibly rewarding role where every conversation, every intervention and every success story has the potential to change a life.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Pension - 5% Employee 5% Employer
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual salary review
* Refer a friend scheme
* Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Based in Crawley, with cover across Redhill and HMP Highdown
Hours: 18.5 hours per week flexible working days to be discussed at interview if successful
Contract: Permanent
Closing date: 22 October 2026
Salary description
£25877.00 - £29545.00 per year