Parts Advisor

Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are currently recruiting a Parts Advisor to join their team at their Benington branch in Hertfordshire.
On Offer:
* Working Hours: 39 hours per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday, Saturdays as per Rota.
* Overtime paid at time and a half on completion of 39 hours
* Immediate starts available
* Competitive salary – dependent on skills and experience.
* 32 days holiday (inc bank holidays)
* Workplace pension
* Life assurance (2 x salary)
* Country store staff discount
* Company sick pay scheme
* Flu jabs and employee referral scheme.
Duties and Responsibilities of the Parts Advisor:
* Reporting to the Parts & Retail Manager
* Assisting with the day-to-day queries regarding machinery parts from customers and technicians.
* Ensure delivery of excellent customer service by dispatching and dealing with customer orders
* Help with enquiries relating to the products and services supplied by the company either face to face or over the telephone.
To be Considered for the Parts Advisor:
* Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
* Good knowledge of agricultural, construction and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial
* Excellent people skills and enjoy working with the general public
* Good understanding of the products which are sold.
* Familiarity of working in a retail environment and showroom experience (desirable)
* Enjoy working in a busy atmosphere and can cope under pressure during busy periods
* Good communication skills: face to face, email and telephone
* General computer skills and familiarity with email and internet use
* Excellent numeracy and literacy skills
* Attention to detail and accuracy with numbers, handling of cash, and card payments
* A team player-capable of working alone or with other team staff
For more details, please contact Willis Global – Experts in Recruiting