Careers Information, Advice Adviser and Guidance Adviser

We're hiring for a Careers Information, Advice and Guidance Adviser. The role will require you to manage a caseload of participants in custody, providing careers information, advice and guidance to support their resettlement journey. You'll help individuals overcome barriers, develop new skills, achieve agreed milestones and progress towards sustainable employment.

Delivering tailored support forms a key part of the role, including assessments, one-to-one guidance, training, education opportunities, pre-release planning and employment support. Through personalised action plans and ongoing encouragement, participants will be supported to build confidence, raise aspirations and prepare for life beyond custody. Accurate record keeping is a key part of the role. You'll maintain case notes, update risk information and record achievements on our systems, ensuring compliance requirements are met and participant progress is fully documented.

Our ideal candidate will be passionate about helping people overcome barriers and achieve positive change. You'll have excellent communication skills, the ability to build strong relationships and experience of supporting individuals.

Most importantly, you will be resilient, motivated and committed to helping participants develop the skills, confidence and aspirations needed to move towards sustainable employment and successful resettlement.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,500 up to £29,545 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed)

Communities is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Location: HMP Maidstone , located close to Maidstone town centre and benefits from good transport links across Kent, including access via the M20 motorway and local rail and bus services.
Hours: Full Time - 37.5 hours a week
Contract: Permanent
Closing Date: 22nd October 2026